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Immediate Contract Salesforce Functional Consultant
1 week ago
Canberra, Australia (or Remote)
Job Type: Contract
Duration: Immediate Start
About Us
Our client is committed to enhancing public sector services through innovation and technology. They are seeking a highly skilled Salesforce Functional Consultant with expertise in Public Sector Solutions (PSS) and Omnichannel capabilities to join their team for an immediate contract position. Their goal is to improve the public sector's reach and efficiency by providing integrated, omnichannel solutions using Salesforce technology.
Position Overview:
As a Contract Salesforce Functional Consultant with proficiency in Public Sector Solutions and Omnichannel capabilities, you will have a significant role in designing and implementing solutions that allow government agencies to offer seamless services across different channels. You will collaborate with a dedicated team to develop innovative, integrated solutions that empower the public sector and its constituents.
Key Responsibilities:
- Collaborate with public sector clients to understand their specific requirements, enhancing government operations and citizen services focusing on omnichannel capabilities.
- Provide functional expertise to customize Salesforce to meet public sector objectives, regulatory compliance, and service delivery across multiple channels.
- Ensure that Salesforce solutions meet public sector requirements and best practices, supporting omnichannel service delivery.
- Utilize expertise in Public Sector Solutions and Omnichannel to enhance data security, compliance, and government services' efficiency.
- Troubleshoot and resolve functional issues to ensure the smooth operation of Salesforce and related systems.
- Stay informed about industry trends and technologies to drive innovation in the public sector and omnichannel service delivery.
- Proven experience as a Salesforce Functional Consultant with a solid background in Public Sector Solutions and a comprehensive understanding of omnichannel capabilities.
- In-depth knowledge of Salesforce technologies to support the configuration for omnichannel service delivery.
- Strong problem-solving skills to translate government requirements into functional solutions for omnichannel services.
- Effective communication skills to collaborate with public sector clients and technical teams.
- Commitment to data security, regulatory compliance, and delivering citizen-focused solutions with an omnichannel approach.
Salesforce certifications, including:
- Salesforce Certified Community Cloud Consultant
- Salesforce Certified Marketing Cloud Consultant
- Salesforce Certified Nonprofit Cloud Consultant
This role can be based in Canberra, Australia, or work remotely from anywhere in Australia.
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