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Field Service Technician
2 weeks ago
Are you an experienced technician with a passion for repairing and maintaining equipment? We're seeking a skilled and dedicated
Field Service Technician to join our team and provide exceptional service to our customers.
As a Field Service Technician, you'll play a crucial role in ensuring our customers' satisfaction through timely repairs, thorough maintenance, and excellent communication.
If you're knowledgeable about EWP repairs, have a solid understanding of customer expectations, and possess experience with EWP machines, we'd love to hear from you.
Essential Experience:
Proficient in repairs to EWP's (Elevated Work Platforms)
Strong knowledge of EWP machines and their intricacies - Manifolds, Solenoids, Hydraulics
Key Responsibilities:
Perform routine repairs, maintenance, and service work on EWP products at customer sites or breakdown locations.
Conduct routine repairs and maintenance on other products as required.
Execute trade qualified work as well as non-trades tasks incidental to the job.
Conduct inspections, fault-finding activities, and diagnostics on various machines.
Disassemble and reassemble machines to a high-quality standard.
Perform basic welding and spray painting when necessary.
Carry out programmed service work on machines as required.
Install parts onto machines in accordance with established standards.
Complete accurate paperwork including part requisition, time sheets, and related documentation.
Maintain ongoing communication with customers, updating them on repair progress and estimated completion times.
Present repair options and fault inspection results to customers professionally and courteously.
Utilize opportunities to upsell EWP service and maintenance offerings.
Uphold a positive customer attitude, showcasing our products as high-quality and valuable.
Adhere to customer site safety regulations and always maintain a respectful demeanour.
Package:
Hourly rate:
$50 + penalty rates (Manufacturing award)
Company service vehicle
Tool allowance
Superannuation: 11% of total hourly rate
Achievable commission system
Working Hours:
Monday - Friday -
Rare weekend work
Start time: 7:30 AM
Finish time: 3:30 PM
If you're enthusiastic about delivering top-notch service, have a knack for troubleshooting and repairing equipment, and want to contribute to a dynamic team, we encourage you to apply.
To apply, please submit your resume detailing your relevant experience and skills.
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