Quality Governance Consultant

2 weeks ago

Sydney, New South Wales, Australia Bupa Full time

About the role


As our Quality Governance Consultant - wounds, you will work closely with the Quality team to set and assure a high standard of professional practice through the implementation of wound and skin integrity projects, contributing to policy and practice development plus audit and evaluation processes.


You will work as part of our Wellness Hubs completing telehealth reviews and holistic assessments of complex and chronic wounds for our residents in collaboration with the care home teams.


In this role you will have the opportunity to

  • In collaboration with the Quality Education Consultant and Quality Partners, Clinical Business Analysts and Regional Managers support an effective program for the ongoing monitoring, evaluation and risk identification of all compliance risks including high impact, high prevalence clinical risk;
  • Develop, implement, and evaluate clinical policies and governance activities which support continuous quality improvement in the delivery of safe, effective and personcentered care and services;
  • Review, analyse and create reports to identify opportunities to improve the effectiveness and efficiency in clinical systems.
  • Ensure that clinical assessment, care planning and clinical documentation and processes are consistent with evidencebased practice in our Clinical Systems.
  • Work within your designated portfolio (Wound Consultant, Infection control/IPC lead, Insights and Analytics, Governance)

In addition you will contribute in other areas:

Quality Improvement

  • Manage system issues & tickets and enhancements, including taking direct action to progress closure of issues that arise during the testing stages. Provide advice, and analysis within area/s of expertise on our Quality Management System and Clinical systems.
  • Support and work with the broader Quality team and Care Homes in the development and delivery of evidencebased contemporary clinical practice, especially skin integrity and wound management;
  • Support an effective program for continuous improvement at the care home level which monitors, evaluates and reports on the homes' Plan for Continuous Improvement (PCI);

Relationship Building

  • Develop strong trusted relationships with key BVAC and Technology Stakeholders and seek regular feedback.
  • Develop strong trusted relationships with Vendors, and external stakeholders including Prescribers, Allied Health professionals and Pharmacies.
  • Develop a collaborative and supportive team spirit that works together to achieve the business outcomes across BVAC.

Change Management

  • Function as an implementation expert, assisting local project teams to implement a successful solution based on clinical experience, product knowledge to actively manage issues and lessons learnt from prior projects
  • Support projects by undertaking analysis and impact assessments including testing and training.
  • Lead and support the planning, design, implementation and ongoing delivery of digital clinical systems and strategies.
  • Drive awareness and promote adoption and use of digital health products, services and systems across BVAC.
  • Work with the solution vendors to influence roadmaps, release management and deployment of change into Bupa care homes.
  • Promotes nurses' leadership in design, implementation, and evaluation of digital health technologies that support nursing practice

Community

  • Proactively support the uplift of project delivery practices and participate in and contribute to Communities of Practice within Bupa

To be successful in this role, you should have:

  • Bachelor of Nursing degree
  • Current AHPRA registration
  • Demonstrated clinical experience in aged care sectors or wound management roles
  • Experience working with clinical systems
  • Research skills
  • High level of Digital Literacy
  • Substantial knowledge of aged care industry
  • Substantial of knowledge of Aged Care regulatory requirements
  • Planning and organisational skills
  • Coaching and leadership skills
  • Team leadership skills and ability to work interdependently in a challenging environment
  • Strong communication and relationship management skills
  • Project and Change Management skills

Desirable:

  • Relevant post graduate qualifications in wound management or related field.
  • Experience in delivering educational presentations to key consumers

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