Housekeeping Team Leader
1 week ago
What are the perks?...
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Free Gym Membership:
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Accommodation Discounts:
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Food & Beverage Discounts:
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Free on-site parking:
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Fun, friendly, hard-working and professional team
Must be available between Monday - Saturday 7am - 3pm
About us...
Southport Sharks boasts a diverse range of food and beverage outlets, multi-purpose Events Centre with capacity for 1000 people, gaming room, kids' zone Health and Fitness Centre and a 120 room Mantra Hotel which includes a breath-taking rooftop bar.
Mantra at Sharks is far more than just a job... and it can provide you with that work life balance
About the Role
Key responsibilities include:
- Preparing morning reports showing occupied, vacant, checkouts and out of order rooms
- Inform supervisor of any discrepancies of "Vacant Dirty" "Occupied Vacant" and "Vacant Occupied" rooms with reasons for discrepancies
- Read daily briefing sheets and communication diary on a daily basis
- Complete maintenance requests for any defects and follow up on completion
- Assist with training new team members
- Service and clean hotel rooms for checkin and outs
- Keeps things in best condition by directing work and suggesting the necessary replacement of equipment
- Drive productivity
- Ensure rooms are cleaned and maintained to a high standard
- Check supplies, equipment and housekeeping trolleys ensuring that at all times they are fully stocked and neatly presented for use in a guest area
- Check constantly for room status discrepancies and reports to Housekeeping Department and Front Office immediately.
About you
To be successful in this role you would need to possess the following:
- Minimum 1 years working within a similar position within a 4-5 star hotel is advantageous
- A keen eye for detail and the ability to recognise reoccurring cleaning issues
- Professional manner and exceptional customer service skills
- Excellent communication, interpersonal and time management skills
- A friendly and positive attitude
- Ability to think on your feet and quickly resolve issues
- The flexibility to work weekends.
APPLY NOW
No recruitment agencies, please.
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