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Touring Sales Consultant
3 months ago
Join Our team as a Touring Sales or After Sales Consultant
Calling all travel enthusiasts Embark on an epic adventure with the top Travel Agency in Australasia, crowned as the NTIA Most Outstanding Online Travel Agency of 2022 & Large Travel Agency of the Year 2023. Within our Touring department , we don't just book trips; we craft unforgettable experiences, weaving magic into every journey. Our dedication to top-tier client service has set us apart, and now we're on the lookout for exceptional individuals to join us and help sell even more fantastic adventures.
If you're a travel aficionado we want you to join our team and become a part of our success saga. Get ready to explore new horizons and redefine travel with us
What You'll Be Doing...
As a Tour or Trade Sales Consultant, you'll enjoy the perks of our unique business model. With excellent inquiries pouring in for our Touring packages, your role is to excel in sales and bring these fantastic offerings to fruition. Our dedicated Aftersales Team will handle post-sale bookings, ensuring a smooth customer experience. If you have a passion for selling and a love for travel, this role is tailor-made for you.
In the After Sales team your role is pivotal in ensuring that customers receive exceptional care and support after booking their holiday with our sales team. You'll manage post-sale bookings with precision and efficiency, handling payments, updating reservations, and ensuring all documentation is in order. Serving as the main point of contact, you'll communicate effectively with customers, internal teams, and external partners, addressing inquiries, coordinating requests, and providing updates. Your problem-solving skills will be put to the test as you resolve various challenges that may arise, from billing discrepancies to itinerary changes. With a deep understanding of our touring offerings and a passion for customer satisfaction, you'll provide personalised recommendations and support tailored to each customer's needs. Your feedback and insights will contribute to continuous improvement efforts, ensuring that every customer receives a seamless and unforgettable experience.
Who You Are...
- Travel industry experience with a passion for sales
- Exceptional multitasking ability to meet deadlines and exceed client expectations
- Excels at building meaningful relationships while prioritizing teamwork and collaboration
- High attention to detail
- Thrive in a fast-paced environment
What's In It for You...
Ongoing brain power-ups and skill sharpening, plus occasional escapes to bucket list destinations
Catapult your career across a network of brands and businesses in an evolving industry
Say no to full price Nab discounts on travel and more thanks to our sweet rewards program
Access to industry leading health and well - being programs and financial advisors
Set up shop in a swanky beachfront office in Broadbeach, with a golden ticket to public transport and parking perks
Enjoy social events to promote networking, celebration of wins, and sometimes just for fun
Take volunteer leave as part of giving back to the local community
Explore the world with us. Apply today
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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