General Manager of Community Services

1 week ago


Darwin, Northern Territory, Australia North & West Remote Health Full time

Management (Community Services & Development)

Full time

Healthy Salary + Super + 5 weeks AL + More

  • Exciting and rewarding opportunity for a driven and highly organised Community Services Manager with specific interest and capability in Aged Care Reform
  • Full-time role, based in Mount Isa - 'The Oasis of the Outback'.
  • Highly attractive remuneration package circa $140,000, inclusive of base salary, rental and travel subsidy, relocation assistance, superannuation and moreCome for the life experience, stay for the lifestyle

About North and West Remote Health (NWRH)

Leaders in the delivery of community based aged care, allied health, wellbeing, disability and outreach services in remote Australia since 1993, North and West Remote Health (NWRH) harnesses the diversity, energy and professionalism of a large team of multidisciplinary health care professionals delivering comprehensive healthcare services in remote and indigenous communities across Australia.

This dynamic and evolving organisation continues to break new ground in the provision of direct health services and preventative health programs and is a leading advocate for rural and remote health care.

Please visit our website for more information, including this video to see our incredible team in action, or check out the video below and hear from some of our team on why NWRH is a great place to work

Your new career awaits

North and West Remote Health (NWRH) now has an exciting and rewarding opportunity for a driven and highly organised General Manager of Community Services to join their team full-time, based in Mount Isa - 'The Oasis of the Outback'.

Reporting to the Executive Manager of Allied Health and Community Services, your primary role will be to review, plan and organise NWRH's Community Programs (Aged Care, Disability Support, Home and Community Support) in order to increase the quality and productivity of the Community Services Portfolio, whilst effectively responding to changes in the internal and external operating environments.

This is an established role with a great team, you will be required to lead two experienced Team Leaders, and support the portfolio of care support workers, yard maintenance personnel, transport drivers, case managers and administration staff. The team is currently 20 staff members with expected growth over the coming years.

The portfolio encompasses Home Care Packages, Commonwealth Home Support Programme and NDIS contract management and performance.

To view the full position description, please view the advertisement on our website.

NWRH is seeking a degree qualified professional with demonstrated experience in leading and applying contemporary Health Management methodology and achieving Business Development outcomes.

You will have experience in Change Management, Contracts Management (including Procurement, Auditing and Reporting) and Compliance achievement across teams.

While not a requirement of the role, the ideal candidate will also possess post-graduate qualifications in administration or management, with demonstrated experience in the Health, Aged Care or Disability Industry highly regarded, especially in relation to Community Care and Government Funding.

This is a challenging role that will see you hitting the ground running in terms of quickly understanding NWRH's business units and operations, interpreting current operations in comparison to long-term strategic organisational goals and managing and driving the changes required to achieve those goals. You'll be leading and directing a multicultural team comprised of multiple remote business locations with staff members located in Karumba, Dajarra, Normanton, Cloncurry as well as Mount Isa; as such excellent organisational and managerial skills are required.

You'll need to combine a tough and disciplined leadership approach with a negotiating, consultative communications style that enables you to confidently and effectively represent NWRH in discussions with all stakeholders, from people of diverse cultures through to other health/hospital services, members of the Aged Care Quality and Safety Commission, NDIA and other high-level stakeholders.

Please note: Regular travel to business units within your area of operations may be required, as such you must be comfortable with travelling by road and on occasion, light aircraft, and possess a current unrestricted Australian Driver's Licence.

Why you'll LOVE working with NWRH

Whether you are looking for a change of scenery, a new adventure or a chance to give back to the community, this is an opportunity to make a real and valuable contribution in a senior leadership role.

NWRH is one of the largest health service providers in Central and North West Queensland. You'll be joining a vibrant community in Mount Isa, and a close-knit team where you will be well supported and have plenty of learning and ongoing professional development opportunities

The successful candidate will receive a highly attractive salary package circa $140,000, including a base salary (commensurate with your skills, experience and qualifications) and a range of benefits:

  • Salary sacrificing options up to $15,900;
  • 5 weeks annual leave;
  • Rental subsidy ($4,680/yr);
  • Leave loading of 17.5%; and
  • Relocation assistance (negotiable)

Furthermore, you will have the autonomy and independence to really make this role your own, drive the future of NWRH and forge your own career path with significant opportunities for ongoing career development

Please note:

  • You must have the right to live and work in Australia to be considered for this role;
  • All final applicants for this position will be asked to consent to a criminal record check and obtain a QLD Blue Card and Yellow Card.
  • Have or be willing to obtain blue and NDIS card - You will need to hold, or obtain, a blue card and NDIS worker screening.
Your application will include the following questions:

Please outline your eligibility to work in Australia

Do you have a valid C class Australian Drivers' License?

Do you currently hold a blue and NDIS Worker Screening or willing to obtain prior to commencing employment?

Please outline your qualifications

Please outline your experience (including organisation names and key responsibilities)

What appeals to you about this role and why do you believe you would be a great addition to the NWRH team?

If successful, when would you be available to commence?

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