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Field Service Technician

3 months ago

Perth, Western Australia NCR Atleos Full time
About NCR

NCR Corporation (

NYSE:
NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

  • As one of our Field Service Technicians / Customer Engineers, each day will not look the same Using your company fleet vehicle and provided tools, you will visit various customer sites to ensure onsite resolutions for our customers. You will provide outstanding support and technical expertise and will be focused on delivering excellent service to our customers in your assigned territory.
Reporting to your Territory Manager and as a key member of our South Pacific Field Services team; you will undertake regular training in our virtual and hands on classrooms which enables fast learning and fosters an environment where you can stretch yourself and make an impact

  • We are committed to growing the capabilities of our people, and a focus for us is to continue to build our community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Career development and opportunities for growth and development is a focus for your leadership team.

Key Areas of Responsibilities:
Diagnose and Repair Automatic Teller Machines (ATMs), Networking equipment as well as other NCR products

  • Parts management and organisation
  • Continuous training online and in classrooms
  • Work autonomously in the field and office
  • May require prolonged travel, carrying and lifting tool kit and/or parts of varying weights (1 20kg.)
; bending/squatting, walking/standing or sitting for prolonged periods

  • Some interstate travel may be required

Basic Qualifications:

  • Must have PC hardware and software repair experience

Preferred Qualifications:

  • Electromechanical device repair and aptitude
  • Previous experience with ATM and SelfServe Checkout repairs
  • Network experience
To be successful for this role, you must have:

  • Passion for new technology
  • Willing to travel and complete service calls as assigned
  • Able to work autonomously, professionally and be an excellent communicator
  • Valid Australian State Drivers license
  • Strong Customer service skills
  • High attention to detail
  • A valid full time working visa, Permanent Residence or Citizenship
  • Be in Australia and able to commence work within a 6 week period

What we offer:

  • Competitive salary package
  • Non standard shift: Sunday-Thursday or Tuesday-Saturday, morning and/or afternoon/evening shift patterns
  • Ongoing training and development
  • Tool of trade vehicle (with some personal use)
  • Tools/Phone/Laptop
  • Permanent position
Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity.

All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies:
NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.