Receptionist/administrator

1 week ago


Richmond, Australia Astra green solutions Full time

About Us:


Astra Green Solutions is a leading renewable energy firm in Australia, committed to revolutionizing the energy landscape through sustainable solutions.

With a focus on innovation and environmental stewardship, we strive to provide cutting-edge renewable energy products and services to our clients nationwide.

As one of Australia's largest renewable energy firms, we are dedicated to building a greener future for generations to come.

As an Administrative Assistant at Astra Green Solutions, you will play a vital role in supporting our operations by managing various administrative tasks with efficiency and accuracy

Your responsibilities will include:

  • Handling high volume client payments over the phone in a professional manner
  • Engaging with clients on a daily basis, delivering exceptional customer service
  • Creating and sending out invoices to clients
  • Proactively following up on outstanding invoices and managing collections effectively
  • Managing inbound calls and addressing inquiries promptly and courteously
  • Updating our Customer Relationship Management (CRM) system with uptodate client information
  • Conducting data entry tasks accurately and maintaining organized records
  • Providing assistance with general office administrative duties as required

Requirements:

  • Prior experience in an administrative role is preferred
  • Exceptional communication skills, both verbal and written
  • Strong customer service orientation and the ability to interact with clients professionally
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Familiarity with CRM software is advantageous
  • Ability to multitask and prioritize tasks effectively in a fastpaced environment
  • Attention to detail and accuracy in data entry and administrative tasks

Benefits:

  • Competitive salary commensurate with experience
  • Comprehensive health insurance coverage
  • Generous paid time off and holidays
  • Opportunities for professional development and career advancement within the company
  • A supportive and collaborative work environment committed to sustainability and innovation

Job Types:
Full-time, Permanent, Subcontract

Salary:
From $55,909.00 per year

Schedule:

  • Afternoon shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Experience:

  • MS Office: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location:
In person

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