Veterinary Receptionist

We are a vibrant 24-hour hospital with a talented team of vets, nurses, and support staff - all working together to provide the best possible care to our clients and their pets.

• Greeting and managing clients and patients
• Answering busy phone lines, ability to handle multiple calls
• Scheduling appointments for multiple veterinarians and nurses
• Client and patient data management
• Providing administrative support to veterinarians and management
• Cleaning of reception and consult areas

• A solid professional background in providing outstanding customer service
• Excellent written and verbal communication skills, with a pleasant and professional phone manner
• Welldeveloped computer skills, including speedy typing and accurate data entry
• A willingness to go above and beyond to provide the best possible care to our clients
• Genuine empathy and understanding for people in difficult situations
• A strong work ethic with excellent organisational skills and time management
• A dedication to working well within a team and supporting coworkers from all areas of the hospital
• A commitment to learning and ongoing improvement
• The ability to work well under pressure and remain calm in emergency situations
• Availability to work on a rotating roster
• A love of animals great and small including wildlife

Prior experience working in a veterinary practice or medical reception environment will be viewed favourably, as will any qualifications regarding animal care.