Branch Support Officer

1 week ago

Belmont, Australia Coates Full time

About us
You've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers.

We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.

At Coates, we understand that we're nothing without great people. So, you don't just work for us, we work for you.

We're here to support and equip you with great training and development, flexible work options and a positive team environment to help you build your career from the ground up or take it to the next level.

The Branch Support Officer exists to provide administrative assistance to the branch network. By assisting the branches and Branch Managers in completing administration heavy tasks, branch staff will have an increased availability to focus activities on customer facing tasks and delivering an exceptional customer experience

Your new role awaits:

  • Lead our uncompromising Safety-First culture throughout the organisation and customer relationships
  • Collaboratively work with our branch network to assist and communicate updates relating to BSC tasks
  • Investigate and provide customer resolutions for issues arising from disputed invoices as well as provide viable solutions to supplier rejected invoices
  • Discuss and appropriately invoice excess hours charges with customers
  • Perform all future branch administration duties, not identified in current scope

About you:

  • Exceptional customer service and sales experience
  • Strong written and verbal communication skills
  • Strong attention to detail and problemsolving skills
  • Intermediate computer skills
Extensive Customer service and administrative experience

What you'll get in return
As part of our team, you'll enjoy a range of perks and benefits including:

  • Competitive remuneration (because we value great work and believe it should be rewarded)
  • Flexible working arrangements to help you balance your work life with your home life
  • Training and development to help build your career and equip you for success.
  • Purchased extra leave program if you want some more time to do the things you love
  • Discounted hire equipment so you can finally finish that home reno job
  • Supportive and inclusive team culture that empowers you to do your best work
  • Employee Assistance Program (EAP) for professional and confidential counselling and support
  • Volunteering opportunities through the Coates Foundation so you can connect to your community

Why Coates?
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

So, we're proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program.

Safety always comes first at Coates.

Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.


Ready to apply?
Diversity and inclusion are at the heart of our culture. We're committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.

**Coates. Equipped for you

  • Branch Support Officer

    2 months ago

    Belmont, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. At Coates, we understand that...

  • Branch Support Officer

    2 months ago

    Belmont, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company perating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. At Coates, we understand that...

  • Branch Support Officer

    1 week ago

    Belmont, Australia Coates Full time

    About usYou've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers. We're an end-to-end solutions company perating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. At Coates, we understand that we're nothing...

  • Branch Staff

    1 week ago

    Belmont, Australia Reece Group Full time

    Branch Staff - Delivery Driver/Trade Counter (Belmont)About Reece Irrigation and PoolsOur extensive range of high-quality irrigation brands are sure to suit your next irrigation install. From pumps and pipework, to sprinklers and drip - we stock the lot. And our services, including the Reece Irrigation Design Service, can help make your next job quicker and...

  • Branch Staff

    1 week ago

    Belmont, Australia Reece Group Full time

    Branch Staff - Delivery Driver/Trade Counter (Belmont)About Reece Irrigation and PoolsOur extensive range of high-quality irrigation brands are sure to suit your next irrigation install. From pumps and pipework, to sprinklers and drip - we stock the lot. And our services, including the Reece Irrigation Design Service, can help make your next job quicker and...

  • Branch Staff

    5 days ago

    Belmont, Australia Reece Group Full time

    Branch Staff - Delivery Driver - Belmont **About Reece Plumbing** We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located in 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day. **About the role** As...

  • Branch Staff

    1 month ago

    Belmont, Australia Reece Group Full time

    Branch Staff - Delivery Driver - Belmont About Reece Plumbing We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located in 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day. About the role As...

  • Branch Staff

    4 weeks ago

    Belmont, Australia Reece Group Full time

    Branch Staff - Delivery Driver - Belmont About Reece Plumbing We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located in 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day. About the role As...

  • Branch Staff

    1 month ago

    Belmont, Australia Reece Group Full time

    Branch Staff - Delivery Driver - BelmontAbout Reece PlumbingWe are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located in 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.About the roleAs part of the...

  • Branch Staff

    3 days ago

    Belmont, Australia Reece Group Full time

    Branch Staff - Trade Counter Assistant - Belmont **About Reece Plumbing** We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located in 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day. **About the...

  • Customer Support Officer

    7 days ago

    Belmont, Australia Coates Hire Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here… 2 positions avaliable; 12 mnth fixed term...

  • Branch Staff

    1 week ago

    Belmont, Australia Reece Group Full time

    Branch Staff - Delivery Driver/Trade Counter (Belmont) **About Reece Irrigation and Pools** Our extensive range of high-quality irrigation brands are sure to suit your next irrigation install. From pumps and pipework, to sprinklers and drip - we stock the lot. And our services, including the Reece Irrigation Design Service, can help make your next job...

  • Customer Support Officer

    1 week ago

    Belmont, Australia Coates Full time

    **About us** Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. **The next step in your career starts here** - 12 mnth fixed term contract -...

  • Branch Staff

    3 weeks ago

    Belmont, Australia Reece Group Full time

    Branch Staff - Delivery Driver/Trade Counter (Belmont) **About Reece Irrigation and Pools** Our extensive range of high-quality irrigation brands are sure to suit your next irrigation install. From pumps and pipework, to sprinklers and drip - we stock the lot. And our services, including the Reece Irrigation Design Service, can help make your next job...

  • Customer Support Officer

    4 weeks ago

    Belmont, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. At Coates, we understand that...

  • Procurement Officer

    1 week ago

    Belmont, Australia WA Support Services Division Full time

    Fixed Term 12 months Full Time or Part Time Position (min 4 days per week) Salary $86k (pro rata for PT) + 11% Super Increase your take home pay with Salary Packaging (claim up to $18,550 tax free salary) conditions apply Based in Belmont | Flexible working arrangements available Values based organisation About your new role: We are seeking a...

  • Procurement Officer

    3 days ago

    Belmont, Australia WA Support Services Division Full time

    Fixed Term 12 months Full Time or Part Time Position (min 4 days per week)  Salary $86k (pro rata for PT) + 11% Super  Increase your take home pay with Salary Packaging (claim up to $18,550 tax free salary) conditions apply Based in Belmont | Flexible working arrangements available  Values based organisation  About your new role: We are seeking a...

  • Administration Support Officer

    1 week ago

    Belmont, Australia One Tree Community Services Full time

    Friendly working environment | Not-for-profit organisation - Extra 2 weeks paid leave over the festive period - Flexible working arrangements for work/lifestyle balance **Full Job Description** **Position**: Administration support officer **Status**: Permanent role with flexible working arrangements 30-38 hours per week **Hourly rate**: $41.74 per hour...

  • Administration Support Officer

    1 week ago

    Belmont, Australia One Tree Community Services Full time

    Friendly working environment | Not-for-profit organisation Extra 2 weeks paid leave over the festive period Flexible working arrangements for work/lifestyle balanceFull Job DescriptionPosition: Administration support officerStatus: Permanent role with flexible working arrangements 30-38 hours per weekHourly rate: $41.74 per hour _plus super_Location: Great...

  • Desktop Support Officer

    2 months ago

    Belmont, Australia Wood Recruitment Full time

    Our client is currently seeking a desktop support officer. If you are competent and confident multi-tasker and used to working in a busy IT environment then please apply. **_ What you’ll be doing:_** - Deploy desktop computers, printers and related equipment - Install, configure and support software packages on personal computers - Lifting and moving of...