EOI: Field Services Technician

2 weeks ago

Brisbane, Queensland, Australia DXC Technology Full time

Job Description:

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver technology services that move the world.

This is a talent pool for Field Services Technicians to provide support for a mining client.

This is a FIFO role in Blackwater, QLD area, working on a 7 days on, 7 days off roster with flights from Brisbane.

Self-motivated individual able to think outside the box, providing exceptional customer service and troubleshooting skills. Must be proactive and organized, to assist a user base working around various shifts. Excellent written skills essential, ensuring that ticketed work is documented, and SOPs are maintained and updated.

Essential Job Functions:

  • Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
  • Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
  • Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
  • Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
  • Participate in the development of infrastructure documentation, including incident reports and configuration details.
  • Apply deep technical knowledge to address complex infrastructure-related problems.
  • Follow established best practices and standards in infrastructure service delivery.
  • Apply critical thinking and technical skills to find solutions to infrastructure issues.

Basic Qualifications:

  • Bachelor's degree in a relevant field or equivalent combination of education and experience
  • Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role
  • Proven experience in infrastructure technology analysis
  • Proficiencies in data analysis and problem-solving
  • A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

  • An advanced degree in a relevant field is a plus
  • Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus

Trust, Transform & Thrive with a company whose mission is to lead clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.

If you are a self-starter with a strong customer focus and a results oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you.

Your working environment

Virtual/flexible/on-site/travel
In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

Interviews and onboarding are conducted online, as part of us being a virtual-first company.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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