Systems Analyst

1 week ago

Sydney, New South Wales, Australia Bank of Queensland Full time

About the Role

Come join us in the major digital transformation for business banking at BOQ Group Bring your top-notch Analyst experience and work with a cross functional group to iterate and deliver outstanding digital experience for our customers.


As Analyst for Business Banking, you be working within the BOQ Group Technology and reporting to the Senior engineering manager - Business Banking Digital.

You will play a key part of the product team responsible for the following:

  • Business Banking Online Banking
  • Business Banking Mobile Application
  • Temenos Journey Manager
  • Other digital assets supporting the business

Key responsibilities include:

  • Streamline and manage CICD pipelines for digital platforms
  • Liaise with stakeholders to analyse, determine, troubleshoot, and solve platform issues
  • Contribute to the development and delivery of system change into production
  • Lead platform migration initiatives
  • Provide advice, guidance, and challenge stakeholders to help them find a solution to their business needs
  • Identify possible ways to streamline or improve current or new processes
  • Review, test and confirm adherence of each deliverable to the defined acceptance criteria
  • Provide support and assistance to level 1 & 2 support teams
  • Ensure internal document quality standards are maintained.

About you

  • Must have at least 5+ years' experience as systems analyst or similar roles, preferably in the banking or financial services industry.
  • Experience working in DevOps environment
  • Experience working in Agile environment
  • Working knowledge on Azure or other complementary cloud experience (desirable)
  • Display excellent interpersonal skills with an ability to communicate at all levels in a clear and unambiguous manner
  • Highly empathetic towards customers and can influence product leaders using design thinking to help develop an iterative product roadmap, including new features & regular product releases.
  • Strong working knowledge of JIRA, Confluence and other collaboration tools
  • Experience in any the following of the products: Sandstone Bankfast, Temenos Journey Manager, Adobe Experience Manager (AEM) or similar internet banking / digital products.
  • Demonstrable experience working in a technology/engineering environment.
  • Highly developed analytical skills and a high attention to detail.

About Us

BOQ is one of Australia's leading regional banks and provides a genuine alternative for Australian financial services customers and employees.

Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference.

Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.


BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.


BOQ's Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.

We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

Our Benefits

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Paid volunteer days
  • Purchase annual leave
  • BUPA Corporate Plan
  • Employee Assistance Program (EAP)
  • A 'zero tolerance' to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
  • Accessible work support through various practices, systems, office adjustments
  • Gym, shopping, technology and travel offers
  • 5 employee diversity network groups focusing on; First Nations Reconciliation Council, EPIC (LTBTIQA+), Multicultural, Gender and Early Career.

How to Apply
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.


If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act.

These checks may include, but are not limited to:
identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference:
BOQ01908

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