Workflow Systems Analyst

1 week ago

Sydney, New South Wales, Australia Herbert Smith Freehills Full time
JOB DESCRIPTION

About Herbert Smith Freehills

As one of the world's leading law firms, we advise many of the largest and most ambitious organisations across all major regions of the globe. With over 5,000 people, including 3,100 lawyers and over 2,000 business services professionals, operating from our global network of offices across Asia Pacific, Europe, the Middle East and North America, Herbert Smith Freehills is at the heart of the new global business landscape providing premium quality, full-service legal advice.

We recognise that the success of our business and our clients relies on the skills, knowledge and ideas of all our people. Our environment is one in which high performance is expected, in return, we will provide you with rewards and opportunities tailored to your personal and professional goals.

The Opportunity

We're seeking a Workflow Systems Analyst to join our team on a 12 month contract. You'll focusing on understanding, building, delivering, and supporting workflow tools for our business and clients.

As Workflow Systems Analyst you will be responsible for:

Collaborating with the Product Owner and Subject Matter Experts (SMEs) to understand their requirements and assist in translating these into system configurations. Shaping and signing off on analysis deliverables, such as wireframes, user stories, use cases, conceptual data models, and other configuration artifacts. Utilizing strong planning and organization skills to ensure effective project delivery. Designing and configuring Application Technology solutions to meet specific business and client needs, and to address broader market opportunities. This includes data capture formats, workflows, portal definitions, forms, portal and report templates, and reusable content blocks across documents. Conducting functional testing of all delivered components. Supporting and, when necessary, leading change management activities, including transition management, process support, user training, and communications & engagement.

The solutions will be built using various tools, including but not limited to:

ShareDo Low/no-code configuration tools, including visual modelling/workflow drag & drop tools Lower-level coding (e.g., SQL for reporting) Power Platforms and SharePoint Data analysis using Excel, coding, occasional data migrations, and testing Moderate complexity template work (e.g., Word templates) Development of reports using tools such as SQL/PowerBI

To be successful in this position you will have:

Proficiency in designing and describing workflows and data constructs, using diagramming tools like Visio or Lucid Charts to visually represent solutions (process flows, data formats/schema, etc.). Excellent communication and presentation skills, with comfort in a business-facing role. Familiarity with an agile delivery environment. Knowledge of workflow and experience with workflow tools (e.g., K2 or other). Technical competence with Excel and Word. A minimum of 5 years of technology experience ideally in a professional services or related industry. Advanced Microsoft Excel skills. Proficiency with SQL or experience with at least one major RDBMS (PGSQL/ MS SQL/ MySQL). Experience working with multidisciplinary teams spanning technology and front-line operations. Ability to articulate technical concepts effectively to a non-technical audience. Experience delivering technical solutions within tight deadlines. High level of attention to detail, with the ability to step back from the detail to identify problems, opportunities, and trends. Strong creative and analytical ability, coupled with sound judgment to balance multiple factors and solve complex problems.

Desirable attributes include:

Experience working as a BA/Technical BA. Prior experience with ShareDo or other workflow management solutions. Experience with Power Platforms and SharePoint. Familiarity with scripting languages (e.g., Javascript). Familiarity with using popular API protocols, including REST/ JSON and SOAP.

Herbert Smith Freehills is proud to be awarded Number 1 'Attraction Firm' (Lawyers Weekly Legal Firm of Choice , Law Firm of the Year (Australasian Law Awards, 2021) and Most Innovative International Law Firm, Asia Pacific (Financial Times Awards 2020).

What you can expect from us:

We're a world leading international law firm with a global team of over 5,000 professionals. Your growth is our ambition as we strive to be the market leader. We embrace diversity, high performance, collaboration, and digital innovation. As leaders in our field, we are client-centred, commercially driven, and renowned for our solution-focused expertise. Join us and be part of a human, bold, and outstanding team. As early adopters of agile working we prioritise flexibility to meet your needs, as well as that of your team, and your clients. You'll be in the office when you need to be and will be purposeful when you're there. We prioritise your growth by providing a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals. We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you'll have it and we'll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control. For more incredible benefits on offer such as our 26 weeks paid parental leave, holistic wellbeing fund or home office allowance please click/ copy this link into your browser -

Team

Information Technology

Working Pattern

Full time

Location

Sydney

Contract type

Maximum Term Contract

Diversity & Inclusion

At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.

We understand that you have commitments and personal interests outside of work and we strive to create a working environment based on mutual trust and respect, in which you can perform at your best whilst maintaining sustainable balance across your life.

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