Leading Hand

1 week ago


Canberra, ACT, Australia Avis Budget Group Full time

About the Role


As a
Lead Hand you will be responsible for leading a small team of Vehicle Service Agents and ensuring that vehicles are clean and ready to deliver to the customer in a timely manner.


Your duties will include the supervision of a small team, shuttling fleet between the wash and counter locations, cleaning cars including both the interior and exterior as well as completing other adhoc duties as required.


Duties and Responsibilities

  • Supervise a small team to ensure vehicles are washed and cleaned following processes and to required standard, providing coaching to team as required.
  • Liaise with Duty Manager to discuss and organise fleet, staff and general shift requirements.
  • Conduct regular checks and communicate with Return Agents to monitor check in volumes and rental bay levels.
  • Clean interior and exterior of vehicles according to quality standards.
  • General tasks that support the efficient running of the washbay area and fleet management onsite.
  • Assisting customers with inquiries, concerns and requests in a positive and friendly manner where required.

Skills & Experience

  • Hold a full and valid driver's licence, with the ability to drive both manual and automatic vehicles in a range of sizes
  • Have some experience leading small teams
  • Enjoy working in a team environment, however you will be selfdirected and able to work independently when required
  • Be passionate about delivering an exceptional product to our customers
  • Value quality workmanship and take pride in each vehicle you deliver
  • Demonstrate initiative by continually looking for your next task without being asked
  • Possess basic computer skills and the aptitude to learn administrative tasks

Benefits and Perks
-
$25.

46 Hourly pay
+ loadings:

-
Wellbeing programme incl.
life insurance +
discounted health insurance +
superannuation options

  • Access to
    Perkbox
    discounts and offers with hundreds of retailers and big brands, including on
    cinema tickets,
    fitness classes,
    shopping discounts and much more
  • Employee discounts on
    car rental across Avis Budget Group
  • Employee Assistance Programme
    (EAP) provided by Converge 24/7 support for your mental health and wellbeing
-
Full training provided to help you achieve your goals & reach your potential

Salary:
From $25.46 per hour

Expected hours: 38 per week

Licence/Certification:

  • Full Driver Licence (required)

Work Authorisation:

  • Australia (required)

Work Location:
In person
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