Team Leader

2 weeks ago


Windsor, Australia The Salvation Army Full time
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We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


ABOUT US


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.


  • Why this role matters


The Salvation Army Australia's Family Violence Stream provides a wide range of services around the country to support women and women with children impacted by family and domestic violence.

We offer refuge, children's and parenting services, counselling, support, men's programs, accommodation and advice to women and children who are experiencing, or who have experienced, family violence.


Bayside Peninsula Family Violence Programs and Services operates across multiple sites to deliver high quality services to women and children who are experiencing, at risk of experiencing or recovering from Family Violence in the Bayside Peninsula Area.

About the role


We are seeking a Team Leader to provide operational leadership of family violence programs and services to support the journey to recovery for victim survivors experiencing or escaping family violence.

The role is instrumental in providing operational leadership; incorporating knowledge and understanding of internal practices, policies, and guidelines, including Specialist family violence case management and outreach to ensure child focused, strength based and trauma informed service practices.

This role will be instrumental in leading and delivering high quality, safe and effective family violence responses to victim-survivors seeking support, as well as providing direct supervision and line management to Specialist Family Violence Practitioners.


This position works with women and children from a feminist perspective, aiming to empower and increase the safety of victim-survivors of family violence.

All Family Violence Services staff are required to work within a trauma and psychologically informed practice environment and all staff are expected to work creatively towards ensuring that the safety and support needs of all women and children accessing the services are prioritised.

You will successfully

  • Provide specialist expertise to workers to resolve complex case management issues
  • Monitor risk to clients, staff and TSA in service delivery, provide responses to incidents and manage in accordance with TSA / Government processes and escalate where required
  • Recruitment of staff in conjunction with Family Violence Program Manager
  • Performance or conduct issues are addressed with assistance from the Family Violence Program Manager as required
  • Reporting to program manager on progress against internal and external service delivery compliance requirements
  • Leading practice development for the team
  • Provide high level professional leadership to the workforce and observe best practice management standards as required of The Salvation Army at all level in service provision
  • Provide programmatic management including oversight of quality and compliance to ensure accreditation standards are met
This is a fixed term (to 30th October 2024),.6 or.8 position based in Windsor, VIC. Salary and conditions are in accordance with SCHADS Level 7.

You will have

  • Experience in the family violence sector is essential
  • A strong knowledge and understanding of the causes of family violence and issues experienced in the lives of women and children who are experiencing or recovering from family violence
  • Demonstrated experience in leading family violence practice and teams within complex service delivery contexts
  • Demonstrated experience in effectively dealing with the impact of trauma
  • Experience in managing and overseeing case management and outreach support services
  • Welldeveloped written, verbal and IT communication skills
  • A national police record check is required
  • A current and valid Working with Children Check
  • A current Victorian Drivers License
What we offer

  • Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits

  • Employee Assistance Program
  • Independent confidential counselling service
  • Financial, retail and lifestyle discounts and benefits
  • Discounted health and fitness programs through Fitness Passport
  • Up to 5 days paid leave per year to support a TSA program or activity
  • An inclusive culture of dedicated, passionate, and professional team members
  • Positively supporting and impacting the lives of others through your career contribution
Enquiries only

  • Application Process
  • Applications close Friday 11th of August 202
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