Senior Product Designer

1 week ago

Melbourne, Victoria, Australia eFinancialCareers Ltd. Full time
Senior Product Designer National Australia Bank Melbourne, Australia

Senior Product Designer National Australia Bank Melbourne, Australia Posted 20 hours ago Permanent Competitive

Senior Product Designer

Senior Product Designer

Job no: 794363
Business unit: Group Chief Operating Officer
Primary position location: 395 Bourke St, Melbourne, VIC
Work type: Permanent Full time
Region: VIC- Melbourne CBD

It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.

Here at NAB, we value design, and we ensure that design is at the forefront of our decision making process. Our design ambition is simple - design and launch experiences that inform, empower and delight customers and colleagues, creating lasting value for customers and for our business.

About the role

Join one of Australia's largest design teams as a Senior Product Designer led by our new Chief Design Officer.

We're looking for amazing Senior Product Designers to make a difference to millions of our customers who connect with us daily. We do this by instilling the following Design Values:

  • Respect and trust one another to deliver
  • Seek to collaborate
  • Take ownership and be accountable
  • Maintain a learner's mindset
  • Create quality work consistently
The role has the responsibility of applying human-centred design (HCD) tools, to work with various teams across the enterprise. You will deliver NAB's strategic ambition of improving our customer and banker experience by performing customer research, generating insights, prototyping concepts and designs, optimising processes and experiences, and generally ensuring that change is delivered in a thoughtful, considered and empathetic way.

What you'll bring:
  • Strong experience working as a product designer or UX/UI designer.
  • Experience within finance or service industries.
  • Excellent working knowledge of the design process, experience design methodologies and principles.
  • Collaboration with Product Owners and delivery squads to create improved customer experiences for our customers and colleagues
  • Demonstrated experience working in Agile, using agile tools & methods.
  • Strong ability to independently perform the essential capabilities required in this role.
  • Proven experience using design processes and tools to digitise experiences including the use of Figma, Survey tools, and other digital collaboration tools
  • Extensive experience in visual design and user interactions.
  • Strong understanding of HTML/CSS.
Your Skills and Experience:
  • Mindset - A solid grasp of human-centred design (HCD) applying customer-centric and design thinking to create outstanding customer and banker experiences. Have a growth mindset striving for personal and organisational growth.
  • Journey Mapping - Solid experience in stakeholder, empathy and journey mapping and creating personas and archetypes.
  • Research - Perform desktop research such as landscape and literature reviews, competitive analysis, trend monitoring and go to market analytics.
  • Interviews and Testing - Plan and conduct interviews and testing using various techniques and translate insights into solid design solutions and provide strong rationale for the design decisions made.
  • Benchmarking - define key metrics for evaluating usability and overall user experience using benchmarking tools such as System Usability Scale (SUS) and Standard User Percentile Rank Questionnaire (SUPR-Q).
  • Storyboards and Userflows - Competent in scenario planning, creating story boards, userflows, taskflows and wireflows including error scenarios and task analysis.
  • Prototyping - Strong experience using a variety of prototyping methods including low, mid & high-fidelity prototypes, wireframes, interaction design, information architecture and accessible content hierarchies, flow sequencing, and page-level structures.
  • Design System and Digital Layout - Experience with design systems including creating component design & specification and experience patterns. Experience creating digital layouts and responsive design.
  • Accessibility - Experience applying accessibility guidelines to create inclusive design.
  • Collaboration - Ability to collaborate closely with a cross functional team of Designers, Product Owners, Technical Analysts, Engineers/Developers, and other experts across the business to define cohesive, accessible, attractive design standards, interaction patterns and styles across our entire suite of products.
  • Communication - Proven experience communicating between technical and business stakeholders, building rapport, and maintaining stakeholder relationships, communicating confidently and presenting in a clear, concise and articulate manner to all stakeholders.
A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.

Join NA B

If you think this role is the right fit for you, we would love to hear from you.

Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Unsolicited CVs from agencies will not be accepted.

#LI-DNI

Advertised: 07 Jun 2024 6:00 AM AUS Eastern Standard Time
Closing: 21 Jun :55 PM AUS Eastern Standard Time Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today. #J-18808-Ljbffr

  • Senior UX Designer

    1 week ago

    Melbourne, Victoria, Australia HOVER SENIOR LIVING COMMUNITY Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Competitive Salary | Discounts on selected RACV products Great things start here Join our team of business professionals doing meaningful work in an organisation that's ever evolving. Work with people who care and expand your career with opportunities only a...

  • Senior Product Designer

    1 week ago

    Melbourne, Victoria, Australia NAB Full time

    Full time Add expected salary to your profile for insights It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.Here at NAB, we value design, and we ensure that design is at the forefront of our decision making process. Our design ambition is simple - design and launch experiences that inform,...

  • Senior Product Designer

    1 week ago

    Melbourne, Victoria, Australia Liven Pty Full time

    DISCO is the industry standard for managing, organizing, and sharing music and other media. We make music and media workflow fast, intuitive, and simple, directly connecting people and their work to save time. Today, we count UMG, Sony, Warner Music, Netflix, Amazon, and Rockstar Games among our customers, and over 250,000 people interact with DISCO each...

  • Principal & Senior Product Designers

    1 week ago

    Melbourne, Victoria, Australia eFinancialCareers Ltd. Full time

    Principal & Senior Product Designers National Australia Bank Melbourne, Australia Principal & Senior Product Designers National Australia Bank Melbourne, Australia Posted 2 days ago Permanent Competitive Principal & Senior Product DesignersJob no: 794075Work type: Permanent Full timeRegion: VIC- Melbourne CBDExpression of Interest - Principal & Senior...

  • Senior Product Designer

    3 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time

    Join us on our mission to make a better world of work. Culture Amp revolutionizes how millions of employees across more than 6,600 companies create a better world of work. As the global leader in employee experience, Culture Amp empowers businesses to transform employee engagement, develop high-performing teams, and retain talent via cutting-edge research,...

  • Senior Product Designer

    2 months ago

    Melbourne, Victoria, Australia Culture Amp Full time

    Join us on our mission to make a better world of work. Culture Amp revolutionizes how millions of employees across more than 6,600 companies create a better world of work. As the global leader in employee experience, Culture Amp empowers businesses to transform employee engagement, develop high-performing teams, and retain talent via cutting-edge research,...

  • Senior Product Designer

    3 weeks ago

    Melbourne, Victoria, Australia Lyrebird Health Full time

    Lyrebird Health is seeking a highly motivated Senior Product Designer to join our rapidly growing team to solve some big problems in healthcare. Currently, health practitioners are battling the burden of clinical documentation. It is a driving force behind clinician burn out and unsustainable work hours; ultimately depriving them of being able to deliver the...

  • Senior Product Designer

    1 month ago

    Melbourne, Victoria, Australia Lyrebird Health Full time

    Lyrebird Health is seeking a highly motivated Senior Product Designer to join our rapidly growing team to solve some big problems in healthcare. Currently, health practitioners are battling the burden of clinical documentation. It is a driving force behind clinician burn out and unsustainable work hours; ultimately depriving them of being able to deliver the...

  • Senior Product Designer

    1 week ago

    Melbourne, Victoria, Australia Iterate Recruitment Pty Full time

    The organisationJoin this renowned blue-chip company to elevate your technical and analytical skills.Work in an Agile environment within a top-notch digital team, equipped with cutting-edge tools and technologies, on stimulating projects that will keep you on your toes. Each day brings new challenges. Embrace the opportunity to reach your personal and...

  • Senior Product Designer

    1 week ago

    Melbourne, Victoria, Australia Salt Recruitment Full time

    Contract Length: 6 months (likely to extend) Day Rate: $800-900 Working Arrangements: Hybrid The Company:6 month day rate contract opportunity with one of the Big 4 Banks, in their mature design department. You'll join a close-knit design community with regular opportunities to collaborate, including design jams & workshops. This supportive team value...

  • Senior Product Design Leader

    1 week ago

    Melbourne, Victoria, Australia Canva Full time

    Join the team redefining how the world experiences design. Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte Thanks for stopping by.We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship campus is in Sydney.We also...

  • Senior Product Designer

    1 week ago

    Melbourne, Victoria, Australia ClearCompany Full time

    FinTech. Melbourne. Lead design for a newly launched mobile app.Company Over a decade ago, they launched to create intelligent and accessible investment solutions for Australians. Their commitment to this vision has seen the company grow from 'challenger' to market leader, driving disruption and innovation in the investment industry. Offering the broadest...

  • Product Designer

    1 week ago

    Melbourne, Victoria, Australia Davidson Group Services Full time

    About the CompanyDavidson Technology are currently supporting one of Australia's most renowned big-4 bank that operates at the forefront of the ICT industry to deliver high quality services to millions of customers. They are one of Australia's most diverse workforces and are continually looking for innovative ways to excel, meaning their investment in...

  • Senior Designer

    1 week ago

    Melbourne, Victoria, Australia TRP Recruitment Full time

    We are looking for a strong Senior Designer across Jackets & Coats Are you open to relocating to Australia to support the fastest growing womenswear fashion clothing and accessories brand? This is a once in a life opportunity offering a competitive salary and relocating package including sponsorshipIn this role they are looking for strong Senior Womenswear...

  • Senior Designer

    2 months ago

    Melbourne, Victoria, Australia TRP Recruitment Full time

    We are looking for a strong Senior Designer across Jackets & Coats Are you open to relocating to Australia to support the fastest growing womenswear fashion clothing and accessories brand? This is a once in a life opportunity offering a competitive salary and relocating package including sponsorshipIn this role they are looking for strong Senior Womenswear...

  • Senior Designer

    3 weeks ago

    Melbourne, Victoria, Australia TRP Recruitment Full time

    We are looking for a strong Senior Designer across Jackets & Coats Are you open to relocating to Australia to support the fastest growing womenswear fashion clothing and accessories brand? This is a once in a life opportunity offering a competitive salary and relocating package including sponsorshipIn this role they are looking for strong Senior Womenswear...

  • Product Designer

    1 week ago

    Melbourne, Victoria, Australia Xero Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their...

  • Product Designer

    1 week ago

    Melbourne, Victoria, Australia ROLLER Full time

    About ROLLER:ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale,...

  • Product Designer

    1 week ago

    Melbourne, Victoria, Australia Moose Full time

    DescriptionMoose Toys exists to make kids superhappy. For this revolutionary brand happiness lies at the heart of everything we do. With trailblazing toy design, development and manufacturing, no wonder our toys consistently scoop the most longed-for awards. Sprinkling some Moose magic across categories including action figures, collectibles, craft, dolls,...

  • Product Designer

    1 week ago

    Melbourne, Victoria, Australia BlueRock Full time

    A smart human once said, "Do things you with people you care about and good things happen", and at BlueRock, we are a growing team who love what we do. We're B-Corp certified and a Great Place to Work - we take the responsibility of having fun seriously.BlueRock is a place for innovators and tech-savvy, creative minds and "moon shot" thinkers. Our rapid...