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Product Support Officer
2 weeks ago
We are looking for a proactive individual to join RAC Insurance in the Product and Sales team as a Product Support Officer.
Reporting to the Product Support Team Leader, this position provides RAC Insurance product support and policy advice across all RAC Insurance sales and distribution channels.
This is a great way to extend your knowledge of the endtoend insurance process and be exposed to decision making around products, policies and product development.
This role will be offered on a Contract or Secondment basis for a period of 12months, with the potential of extension and/or permanency.
What's the role:
Enable a consistent RAC insurance policy and enquiries service to members and business units Assist with processing policies, policy amendments and policy exception reports Handle referrals from RAC Group sales and member service staff, claims staff and members Interpret insurance coverage, disclosure and insurance risks Liaise with members to action processing of reports Assisting in the complaint management process Ensure the financial status of policies are maintained and up to date Build strong knowledge of all new and existing RAC insurance products and services Be involved in specific projects supporting the business Engage with and build relationships with internal stakeholdersWhat we're looking for:
- Knowledge of insurance products and policies
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