Ai Analyst
2 weeks ago
Location:
Brisbane, Australia
Fixed Term Contract until 20 September 2024, with possible extension to permanent role
Role Purpose:
- & Voicebots for various customer-facing platforms such as websites, messaging apps, and Voice Channels. The Bot Controller will work closely with cross-functional stakeholders, including Product Managers, UX designers, and Process Excellences teams, to understand and meet the Business needs.
Key responsibilities include:
- Build and maintain Chatbot & Voicebots using nocode/lowcode solutions
- Work with stakeholders to understand business requirements and design Chatbot & Voicebot workflows accordingly
- Collaborate with crossfunctional teams to ensure smooth integration with existing systems and data sources
- Stay up to date with the latest Chatbot & Voicebot technology trends and assess new solutions for potential implementation
- Provide technical support and troubleshoot issues related to Chatbot & Voicebots
- Document Chatbot & Voicebot solutions and contribute to the overall knowledge base
- Participate in the continuous improvement of Chatbot & Voicebot development processes
As the successful AI Chatbot and Voicebot Controller, you'll be able to show experience:
Preferred:
- Firsthand experience in building and maintaining Chatbot & Voicebots using nocode/lowcode solutions
- Knowledge of bot workflows and NLP techniques
- Firsthand experience integrating Chatbot & Voicebots with existing systems and data sources
- Strong problemsolving skills and attention to detail
- Good communication and collaboration skills
- Familiarity with Agile software development methodologies
- Ability to work in a fastpaced and dynamic environment
42627 | IT & Tech Engineering | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent
Job Level:
Entry Level
Location:
- Brisbane, QLD, AU, 4000
Area of Expertise:
Unit:
Allianz Partners
Employing Entity:
AWP Australia Pty Ltd
Job Type:
Full-Time
Remote Job:
Hybrid working
Employment Type:
Permanent
ID:
42627
Position Cluster:
Non-Executive
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