Contract Manager

2 weeks ago

Melbourne, Victoria, Australia State Government of Victoria, Australia Full time

Organisation: Department of Justice and Community Safety

Occupation: Administration/Secretarial

Reference: VG/1781325JUNE2024

At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we'd love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We're proud of the important work we do across Victoria. Want to be part of it?

  • Utilise your vendor and service contract management expertise to provide support and advice to Emergency Management, Technology and Data
  • Fixed-Term opportunity available - 3 years, Full-Time

Emergency Management includes the department's emergency management accountabilities delivered through Emergency Management Victoria, Emergency Recovery Victoria, Sector Performance and Reform and emergency management statutory entities and offices. The work of the group supports the emergency management sector to work together and to strengthen the capacity of individuals, communities, government, agencies and business to achieve our shared vision of safer and more resilient communities and to rebuild and recover after an emergency.

About the Business Unit

EM Technology and Data is responsible for both national and state technology platforms that enable communications to and from the community, sector operational communications and sector information systems. The EM Technology business unit is responsible for delivering the following the key functions of:

  • Strategy & Enterprise Architecture
  • Investment Planning
  • Support & Development
  • Procurement & Program Delivery

About the Roles

The Contract Manager will work closely with the Head of EM ICN Commercial and Budget and project managers to assist in the management and oversight of contracts.

Some of your duties will include:

  • Report on vendor performance for all ICN technology, data and state contracts; monitoring performance and taking corrective action where necessary.
  • Develop and maintain strong, collaborative relationships with the vendors responsible for providing telecommunications services to the Emergency Services sector, ensuring alignment with EMV's, and the sector's objectives and values in this area.
  • Work in collaboration with the Head of ICN Commercial and Budget to assist in the transition of telecommunications contracts from ESTA to EMV. Ensure a smooth and efficient transfer of responsibilities and services.

To learn more about this role before applying, please read the attached position description.

About you

To be successful in this role, you will have:

  • a strong sense of business acumen with at least 3-5 years' experience in a vendor management role within technology services. Similar experience in an emergency services specific context or managing one of the vendors listed is highly sought after but not required.
  • Knowledge and experience in the management of performance-based ICT service contracts within a large organisation.
  • Experience working with commercial management, technology engineering and support teams
  • Ability to work collaboratively with various government and emergency service stakeholders, with excellent communication, decision making, problem solving and relation building skills.
  • A relevant business qualification would be highly regarded (e.g. commerce, accounting, economics,) or an equivalent combination of education and strong business services experience are highly desirable for this position

How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

FOR INTERNAL VPS EMPLOYEES:

For all VPS employees, due to the new JSE policy, please apply through the JSE only to be considered for this position.

For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.

In accordance with the Jobs and Skills Exchange Recruitment Policy, only Victorian Public Service employees are eligible to apply for this position. People on labour hire contracts, such as agency staff and external contractors, are not eligible to apply.

For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

72 jobs are currently listed for Department of Justice and Community Safety

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