Intensive Support Worker

2 weeks ago

Newcastle, New South Wales, Australia Samaritans Full time

Emergency Relief Intensive Support Worker

  • Part-time- 40 hours per fortnight
  • Location: Newcastle & Lake Macquarie
  • This role is paid under the Social, Community, Home Care & Disability Services Award 2010- Level 4

The opportunity:

The ISW will be responsible for providing professional and accountable case coordination for emergency relief clients. The ISW will develop and facilitate holistic strength - based case plans to assist in the identification of goals, enabling people accessing services to make informed decision which equip them with the necessary skills and resources to improve their quality of life, well-being, living situation and assist towards a transition into more sustainable living. The ISW will ensure that people seeking emergency relief have access to a wide range of services such as mental health, housing, family support, financial counselling, drug and alcohol and general community services.

Why work for us?

Newcastle Anglican places people at the centre of our work. As a part of working for a faith-based organisation, you will have access to the following great benefits:

  • Work for a purpose-driven organisation where you can access opportunities for growth and advancement across all of our services
  • Generous salary packaging benefits of up to $15,900 plus $2650 meals and entertainment
  • Up to 40% discount on school enrolment fees at any of our Newcastle Anglican schools
  • Discounted private health insurance through Medibank
  • A unique culture promoting diversity, cultural competence and shared values
  • Access to over 300+ gyms with the Fitness Passport Program
  • Free annual flu vaccinations
  • Free access to our corporate Employee Assistance Program
  • 14 weeks paid parental leave or 3 weeks paid partner leave.

About you:

  • Cert IV or equivalent in Community Services and/or relevant and proven experience in the community services sector
  • Demonstrated experience in the provision of case coordination which creates opportunities to empower and promote the well-being of people accessing services
  • Experience within the human services sector, including an understanding of casework practice and strengths-based approach
  • Excellent communication and interpersonal skills, including the ability to develop rapport and communicate effectively with people accessing emergency relief
  • Experience in working with and managing volunteers
  • High level of computer literacy and highly developed administration skills
  • Ability to operate with minimal supervision and as part of a team
  • Well-developed time management and organisational skills including demonstrated ability to meet deadlines
  • Demonstrated commitment to and the ability to maintain confidentiality and accountability; including client records, team and organisational discussions

The successful applicant will possess or willingness to obtain the following: NSW Working with Children Check, Criminal history check, Drivers Licence, first aid & CPR certificate and undertake a pre-employment functional medical.

Who we are?

Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.

We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.

Our vision is for people to flourish because of what we do, inspired by the way of Jesus.

We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.

For more information visit or email the talent team

You must have the right to live and work in Australia.

We will consider candidates as they apply and encourage early application. Interviews may commence prior to the closure date

Samaritans promotes the safety, wellbeing and inclusion of all children and young people.

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