Director, Security Operations – Australia and New Zealand

1 week ago

City of Greater Dandenong, Australia Live Nation Entertainment Full time
Director, Security Operations – Australia and New Zealand

Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship and Artist Nation Management. Ticketmaster is the global event ticketing leader with nearly 465 million tickets sold and more than 12,500 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 25,500 shows annually for nearly 3,300 artists in 37 countries.

Artist Nation Management is one of the world's leading artist management companies, representing more than 350 artists. These businesses power Live Nation Media & Sponsorship to deliver music marketing programs across 900 brands enabling advertisers to tap into the over 63 million fans Live Nation Entertainment delivers annually through its live event and digital platforms. For additional information, visit

The Opportunity:

Live Nation is looking for a collaborator to work as part of the Global Security team. You will be part of a high performing global team committed to overseeing, coordinating, and assessing Security, Crowd Safety Management and Emergency Management efforts across Australia and New Zealand.

As this role is part of our Global Security team, the location for this role is flexible and we welcome candidates based anywhere in Australia.

As the Director - Security Operations, you will be responsible for:

  • Travelling across Australia & New Zealand, performing security audits and risk vulnerability assessments across stadia, festivals, amphitheatres, clubs, theatres, and third-party venues to Identify operational gaps and strategize corrective actions to ensure risk mitigation
  • Collectively promulgate good and best practice policies and protocols to buy down risk across events, including utilising emergency operations, hostile and errant vehicle deterrence/mitigation, CCTV monitoring, search technologies and screening processes to prevent the entry of prohibited items, weapons and explosives into or within proximity of venues
  • Lead, mentor and guide local teams to obtain and maintain best practice methodologies to Security Operations
  • Drive Live Nations stakeholder relationships with 3rd party venues to ensure alignment to best practice Security, Crowd Safety Management and Emergency Management principles.
  • Implementing security processes, technologies and solutions and working with third party vendors to positively impact security operations and enhance fan experiences
  • Assisting the Senior Director- APAC/VP Global Security International with comprehensive compliance efforts to provide security, operational risk and counterterrorism advice and assistance to respective division leadership
  • Engaging and maintaining relationships with regional, federal, and international law enforcements, government agencies, external stakeholders, industry peers and sub- contractors in support of global security and venue operations
  • Coordinating incident notification, management and emergency response programs with cross-division leadership and relevant Live Nation executives and stakeholders, acting as the focal point for Australia & New Zealand security incidents and incident response.

Who and what are we looking for?

  • Expansive professional experience (15+ years) in law enforcement, event security, crowd management or a similar domain
  • Bachelor's degree obtainment in a related discipline. Graduate degrees will be highly regarded
  • L5 Crowd Safety Management accreditation or willingness to undertake
  • A high intellect individual who can clearly articulate, evaluate and negotiate security-
  • related concepts across broad audiences comprised of technical and non-technical staff
  • A high calibre leader capable of making crucial decision calls, whilst also being flexible,
  • innovative, and committed to holistic outcomes through empowering their colleagues in
  • A collaborator who builds relationships and drives continuous improvement by leading
  • through others

What do we offer?

  • Ticket perks to our events
  • Flexible working environment
  • Health & wellbeing activities and programs, including free counselling
  • Investment in your personal career development and training
  • To be part of an innovative and exciting business

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, religion, age, disability status or caring responsibilities.

Sound like the role for you? To apply, please click on the apply link and submit your resume and a cover letter telling us a little more about yourself

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