Restaurant Supervisor

7 days ago

Melbourne, Victoria, Australia Frontline Recruitment Full time

Restaurant Supervisor - Collingwood

The Company
My Client has well known and award winning venues spanning across both Melbourne and Queensland.

They are seeking a motivated and experienced Restaurant Supervisor to take the lead in their food and beverage service in their Collingwood Venue.

This venue is a Southern US-style Pub, Restaurant and smokehouse. Showcasing a private dining room, main dining, bar & beer garden. it is a space perfect for all occasions and a local favourite for watching live sports

The Role

Reporting to the Venue Manager, The Restaurant Supervisor is a vital part of this venue's leadership team You will be responsible for the planning, organisation, direction, and coordination of employees and resources of the venue ensuring the efficient, well-prepared, and profitable service of food and beverages.


Your main responsibilities will include:

  • Running food and beverage service and ensuring staff are allocated effectively in their sections
  • Management of daily takings and till reconciliations
  • Performance management and training of employees
  • Oversee of service, ensuring that high standards are consistently met and assisting the team in a handson capacity during peak periods or as needed
  • Ensure table allocations and appropriate levels of stock are done ahead of time
  • Investigate and resolve customer complaints regarding food / beverage quality and service
  • Oversee the receipt of stock deliveries, verifying contents & quality
  • Work closely with the Head Chef, Bar Manager and Venue Manager to effectively promote menus and wine / beverages to complement menu items and train front of house staff for the presentation to customers
  • Implement activities and schemes in an effort to maximise sales and profit
  • Ensure that the company complies with requirements for quality management, hygiene, Workplace Health and Safety (WHS), environmental policies and general duty of care.

What you bring to the role

  • To be successful in this role, you'll need exceptional customer service and people management skills, coupled with experience operating in a similar role and calibre of venue.
  • Current RSA preferred
  • Proven skills and experience with POS and common Microsoft Office Applications
  • Strong communication and interpersonal skills
  • Excellent customer service skills
  • Able to work well under pressure

Company Benefits

  • Competitive salary package on offer
  • Discounts across all company sites
  • Opportunities for career progression
  • Work with a highly regarded company and supportive team

Applicants must have full Australian working rights and currently reside in Australia to apply

Job Reference: 193889


Alternatively, for a confidential discussion, please contact
Sandra Guccione on
+61
quoting the reference number above, or check out our website for other available positions.

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