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Administrator - Medical Management

4 months ago

Melbourne, Victoria, Australia DXC Technology Full time

About the role


Working as an Administration Assistant within the Medical Management division of DXC's Victorian Workers Compensation Claims team you will provide support to register certificates and to process payments of accounts and weekly payments received on behalf of employers, injured workers, providers and the Victorian WorkCover Authority in relation to injured worker's compensation claims.

As a busiess we provide
Customized Training,
Rewarding Salaries, the support you need to launch your new career. This is a customer facing role in a rewarding and challenging environment.

Hybrid working arrangements


We take a virtual first approach with our Hybrid working model that
combines both office and virtual work with hours of operation 8.30am pm Monday to Friday.


Applicant Requirements


Do you have customer service or medical administration background, currently working in insurance claims environment looking for a career change, recently graduated in Law, Business, Nursing, Allied Health, Psychology.

Previously worked in the Insurance, Allied Health, Legal or Financial Services industries?

Applicants must have:

  • Strong analytical and reasoning skills
  • The ability to plan and organise work in a manner that ensures timeframes are managed
  • The ability to work concurrently across multiple Technology Platforms
  • A high level of organisational skills and high attention to detail
  • Excellent written and interpersonal skills, including the ability to liaise effectively with workers, employers, medical, paramedical and legal practitioners
  • Ability to work within a team in an officebased environment
  • Exceptional communication and customer service skills
  • Sensitivity to issues related to people with medical, cultural and social needs
  • Be an Australian Citizen or Permanent Resident

About DXC
DXC provides policy and claims management services to government and organisations across Australia. We support organisations and those injured at work throughout the entire claims process. Based on decades of experience our policy and claims teams have an impressive track record of reliable service.

DXC is committed to building better futures for our customers, colleagues, the environment, and our communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.

At DXC, our more than 130,000 employees in 70-plus countries are entrusted by our customers to deliver what matters most.


Employee Benefits


As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

Some of these include;

  • Extensive resources to support your onboarding and continual development including DXC University
  • DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with realtime reward and recognition
  • We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
  • More time to do the things you love with flexible leave options, including purchased leave
  • Take time to give back with charitable and emergency services volunteer days
  • Wellbeing matters to us and our Employee Assistance Program is there to support you and your family
  • And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts
DXC Claims Management Services is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice.