Snsw - Dental Practice Manager - Act Health Centre

2 weeks ago


Campbell, Australia Serco Full time
Experience life as a civilian Dental Practice Manager on a secure military base

  • Contribute to positive health outcomes for Defence Force staff
  • Full time role on a 12 month Maternity Leave Contract
  • June 2023 to June 2024

About Us

About the Role


You will be responsible for the co-ordination of all necessary support services and supervision of the day-to-day running of the dental facility.

You will manage the practice in relation to administration, quality systems, budgetary requirements and staffing matters and enable the delivery of high-quality dental healthcare to patients in accordance with Australian Standards and Defence Policies and Procedures.

To be successful in this role, you will have:

  • The highest levels of personal integrity and ethical behaviour.
  • Diploma in Practice Management OR a minimum of 2 years fulltime (or parttime equivalent) experience as Practice Manager within the last 5 years
  • Current First Aid (HLTAID011) and Cardiopulmonary Resuscitation (HLTAID009) certification.
  • Demonstrated management skills such as leadership, staff development, and conflict resolution.

ACT Health Centre


The ACT Health Centre is brand new facility - having opened in mid and is an amalgamation of the Duntroon and Russell Health Centres.

Approximately 7000 military personnel attend the Health Centre, including trainee officers from both the ADFA and Royal Military College. The Health Centre offers inpatient and outpatient services, as well as dentistry, physiotherapy, and pharmacy. Standard operating hours are Monday-Friday, with a ward that operates 24/7.

About You


As an experienced Practice Manager, you are able to utilise your leadership and organisational skills to ensure that patients receive the highest level of care.

You thrive in a busy environment and are an excellent multi-tasker who implements and oversees procedures to ensure compliance with all relevant standards and quality systems.

Your people skills mean you are equally comfortable managing staff and interacting with patients and you take great pride in being the face of a facility to those in its care.

You are a respectful and professional person who demonstrates exceptional moral values in everything you do.

Rewards & Benefits

  • Be part of an amazing culture, based on the values of trust, care, innovation and pride
  • Gain access to Global Employee Networks that embrace diversity and inclusion
- 'Start with a job and stay for a career' with extensive employment and growth opportunities across Serco's many contracts

  • Meaningful work supporting defence personnel
  • Referral Programs
  • Paid annual and personal leave
  • Paid CPD leave for permanent employees
  • Paid volunteer leave and leave for reservists
  • Provision of uniform
  • Variety of lifestyle discounts through the Serco Benefits program including discounts with Apple, Qantas, Hoyts Cinemas and more
  • Plus, ongoing 24/7 immediate mental health and counselling support via our Employee Assistant Program (EAP)
  • Join a dedicated team of collaborative and supportive health professionals

Referrals
Refer a friend or colleague and be rewarded

Refer a Healthcare Professional to join Serco's Australian Defence Force Health Services Team and receive a $500 Prezzee Voucher if they are successful

Join Us

Please note your resume must
include - start and finish dates for each role, along with employment type (e.g. casual, part-time, full-time) and hours worked per week.
You must also be an Australian Citizen in order to obtain the required Baseline Security Clearance for this role.

Serco and Proud


At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services.

We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.


  • Serco's values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day._
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