SQW Trainee Business

SQW Trainee Business (Townsville)

Townsville QLD, Australia Req #521
Thursday, 6 June 2024
Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About Us

SSI is a national not-for-profit organization providing dedicated human and social services to a diverse Australia. With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities,

SSI supports individuals, children, families and communities via a range of vital human services from settlement support of newcomers and refugees through to programs in employment and education and health wellbeing and social supports for all Australians, new and old.

• Community-focused placements performing rewarding and meaningful work in local | Not for Profit Organization
• Undertake a Certificate I in Workplace Skills
• 18 Weeks Contract | Full Time | Based in Townsville- QLD

About the Team

SSI will work with you in finding you a placement with local Not for Profit organisations to complete your Cert 1 in Workplace Skills. We will support you as you learn business skills and grow your confidence.

About You

Trainees will be required to undertake a Certificate I in Workplace Skills as part of the Skilling Queenslanders for Work Program. Trainees will be required to carry out tasks related to office administration, clerical support and office support whilst under supervision by their Host Employer and consistent with learning progression. The trainees will also be required to implement and deliver a group project, as led by their Program Coordinator. You will also be required to complete learning and assessment outcomes required for the traineeship.

This is an excellent opportunity to join a collaborative and highly – regarded team with significant opportunity to grow your skills.

Responsibilities:

• Attend the workplace on all days within the required hours as agreed between SSI and the Host Employer and complete and submit accurate documentation to the SQW Program Coordinator by the timeframes designated.
• Undertake and complete all required theory and practical assessment tasks as required under the traineeship program
• Provide administrative and clerical support to the Host Employer supervisor, which include any recording keeping and filing systems, respond to any general enquiries and telephone calls in a professional and friendly manner.
• Attend and participate in all and any group workshops, training events and/or professional development activities as directed by the SQW Program Coordinator.
• Follow SSI and the Host Employers direction including their organization policies and procedures and workplace instructions.
• Participate in any on-the-job training.

Essential Criteria

• Must have completed year 10 of secondary school
• Genuine interest in working in a business
• Ability to work as part of team and ability to be able to interact with a diverse range of people
• Positive attitude

About Us

Settlement Services International (SSI Group) is a community-based organization and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

Our commitment to Diversity

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.

Applications close 21 June 2024

If you would like more information on the recruitment process, please contact the talent acquisition team at or or call us at

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at

Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.

Other details

• Job family Trainee
• Job function Traineeships
• Pay type Hourly

Apply now