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Medical Adviser

3 months ago

Melbourne, Victoria, Australia Avant Full time

Avant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years.

Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.

As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our member, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities.

About the Role

Medical Advisor/Claims Manager is a combined role. As part of the combined role, the Medical Advisor/Claims Manager contributes to special projects and initiatives as the need arises, writes articles, presents and represents Avant and members at medical forums.

The role of the Medical Advisor is to provide medical advice and expert opinion to inform business decisions within the Claims Department. The role of the Claims Manager is to carry a small portfolio of claims and participate in the medico-legal roster.

We are currently looking for a specialist obstetrician gynaecologist, to join our Melbourne Office on a part-time basis.

The principle purposes of the position are to:

  • Provide medical advice and expert opinion to the Claims Department as well as support for the members
  • Manage a portfolio of claims sufficient to understand claims processes and current trends but still enable provision of medical and expert review and participation in the medico-legal roster
  • Provide ongoing education to members, staff, and external stakeholders via Avant's business units
  • Participate in special projects and initiatives, as required.
  • Provision of accurate and timely medical advice into aspects of claims management
  • Maintaining up to date knowledge of medical practice and the medical environment
  • Analysis and reporting of trends in medical practice and legislative reforms (if any) to best position Avant to meet future needs
  • Analysis of Avant systems/processes to improve delivery of claims management service
  • Achieving Avant's preferred culture of a high performing organisation with 'the right people in the right roles with the right competencies for the right outcomes for our members'.

Key Accountability for the role includes:

  • Provision of timely medical advice and guidance to Claims Managers, Avant Law and external legal providers on medical issues related to claims and claims management.
  • Proactive approach in the management of a claim, including reviewing the clinical documentation, strategy and providing strategic input into the management of the claim.
  • Manage a portfolio of claims and participate in the medico-legal roster.
  • Educate members, staff, and external stakeholders in medico-legal, clinical risk and claims matters.
  • Provide professional input into the definition and achievement of the Claims department plans, goals and objectives.
  • Provide review of relevant claims for committees.

To be successful you will have:

  • Medical Degree (MBBS)
  • Specialist qualification and experience in obstetrics and gynaecology
  • Post graduate qualification in medical, legal or insurance ideal
  • Detailed knowledge of the medical industry and the medical indemnity legal system
  • Medical industry experience
  • Clinical experience
  • Legal system experience ideal
  • Pragmatic and proactive
  • Time management
  • Excellent interpersonal and relationship building skills
  • Excellent verbal and written skills and advocacy skills
  • Proactive approach to developing relationships and under-standing customer requirements

At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.

For further information, please contact Nico Touze, Head of Talent Acquisition on

Please note: Avant Mutual is a vaccinated employer. Prior to the commencement of your employment by Avant, you are required to be fully vaccinated against the Covid-19 virus or have a medical certificate stating that you cannot receive a Covid-19 vaccination for valid medical reasons

Why work at Avant?

At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.

We value our people by offering an inclusive workplace with a diverse range of benefits, flexible working options, career development, and internal mobility opportunities. Our flexible working arrangements are designed to enable genuine work-life balance.

Your development is our priority and we have a variety of learning and development programs that will support you in your career.

We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support.

We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others.

For further information, please contact our Careers team at

Please note: Avant Mutual is a vaccinated employer. Prior to the commencement of your employment by Avant, you are required to be fully vaccinated against the Covid-19 virus or have a medical certificate stating that you cannot receive a Covid-19 vaccination for valid medical reasons.

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