Corporate Banking Services Officer

1 week ago


Sydney, New South Wales, Australia Rabobank Full time
Rabobank is the world's leading specialist in food & agribusiness banking.

One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients.

Our commitment to our employees & clients is at the heart of everything we do.


Rabobank's Corporate Banking Services (CBS) provide Operational support to Wholesale & Major Agricultural Clients (MAC) Clients & Products in the areas of Loans, Facilities, Agency Desk & Value chain Finance.

Rabobank has an opening for a Corporate Banking Services Officer.

You will join a highly engaged team based in Sydney who work a hybrid mix of in office & home.


In this role you will ensure that the relevant products & transactions are verified, confirmed, processed & settled in an efficient & timely manner, maintaining high standards.

This is a dynamic role where you are expected to take ownership & provide a high level of client satisfaction.


Top Role Accountabilities:

  • Deliver a high standard of accuracy & efficiency for all Corporate Services transactions per agreed SLAs & cut off times
  • Manage & maintain a client portfolio or asset class in team rotation, ensuring the client's business needs & requirements are met
  • Confirmations dispatching, matching, escalating & reporting
  • Monitoring of system interfaces to ensure transactions have been accurately input or interfaced
  • Investigation, escalation & reporting of the various system & cash reconciliations
  • Investigation & resolution of Nostro & transactional reconciliation breaks.
  • Liaise & assist customers on a regular basis in regard to all aspects of Corporate Lending products & services
  • Develop an ongoing dialogue with the Value Chain Finance team, Corporate Lending Relationship Managers, Markets & Treasury divisions and outsourced services providers to ensure any business opportunities are being acted upon
  • Continuous improvement to ensure best practices are achieved & to minimise operational risk

To be successful you will have:

  • At least 1-2 years' experience in a Corporate Lending Operations role (payments & settlements experience)
  • Working knowledge of core banking systems such as SWIFT & T24 highly regarded
  • Knowledge of Wholesale Financial products including Corporate Lending, Trade & Commodity Finance, Value Chain Finance highly regarded
  • An ability to communicate effectively & build relationships with a diverse range of clients & stakeholders
  • Ability to plan & prioritise to meet strict deadlines & SLAs
  • An ability to follow & adhere to processes
Applicants must hold valid work rights for this role.

What we're proud to offer you:

Wellbeing leave. These 2 extra leave days support greater work/life balance & is just another way we are helping our employees to lead happier, healthier, & more fulfilling lives

Education Assistance Program. Rabobank values the development of its people & has a great Education Assistance Program to assist with professional development

Parental Leave that supports you & your family while giving you the freedom & flexibility to enjoy this special time (Primary carer up-to 14 weeks paid leave)

Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual Leave

Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD & Income Protection Insurance

Rabobank is committed to a culture where diversity & inclusion is valued, respected & encouraged. We welcome applicants from diverse cultures, faith & sexual orientation.

Rabobank is committed to a culture where diversity & inclusion is valued, respected & encouraged. We welcome applicants from diverse cultures, faith & sexual orientation.
**If you'd like to discuss how we can make our opportunities more accessible to you, please let a member of the Talent Acquisition team know.

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