Customer Relationship Officer Community Bank
7 days ago
Do more, dream more, become more. Welcome to Bendigo.
About us
We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for.
Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.
Be the difference. Be part of Bendigo Bank.About the role
Known internally as a
Customer Relationship Officer, you will provide a seamless Branch experience by meeting customers end-to-end banking needs across transaction activities, exploring needs and circumstances and providing consumer lending and other financial solutions relevant to their lifestyle.
You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customer and the wider community.
You will actively engage our customers to explore the best products and services to suit their needs. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs
This position is a great career opportunity and will ideally suit someone to further develop their skills in the consumer lending space.
Community Bank Bindoon.
The role is
Permanent, Full Time.
About the team
The Bindoon Community Bank will be celebrating it's 22nd year in 2024 It was established by the community so that residents and businesses continued to have access to the full range of banking services without having to travel into the city.
Some of our proudest community achievements include:
- Supporting various clubs, organisations, projects and events.
- Financial contributions to the newly opened Muchea Recreation Centre and Bindoon Mountain Bike Park
About you
We're looking for someone keen to learn and progress in their career.
A successful Customer Relationship Officer will bring:
- Demonstrated ability to achieve sales results through solutions which truly meet the customer's needs.
- Ability to effectively communicate with new and existing customers face to face and over the phone.
- The ability to quickly learn new systems and processes.
- A high level of Banking Product knowledge, including Transactions Accounts, Insurance, Term Deposits and Credit Cards.
- Experience in consumer lending and the banking and finance industry a plus but certainly not essential
Why us?
There's so much more to a career with Bendigo Bank than just banking.
You bring your brilliant mind, and we'll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine.
After all, YOU are the difference that makes us the better big bank.
If you're excited to be part of an organisation with strong values and a community focus - then this could be the role for you
.
Screening and interviews may commence prior to closing date.
Job ID 3zQe73Yzr4Cv
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