Business Analyst

2 weeks ago


Canberra, ACT, Australia Adecco Full time

Business/Systems Analysts (Information & Communication Technology)

Join a dynamic team where your adaptability fuels our success in a rapidly changing landscape.

As a Business Analyst with strong project management experience, you will be responsible for identifying, analysing and documenting business processes, systems, and other functional requirements to facilitate improvement and support efficient delivery of business operations and performance in line with DFR's organisational strategies and operational plans.

Details about the Client

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.

ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people's need to work in ways that support their careers, families, and lifestyle. That's why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we'll be better together.

To find out more about our great employee benefits and what it's like to be part of the team, reach out to our friendly talent acquisition team.

Job Description

As the new Business Analyst, you play a crucial role in cultivating and sustaining a strong client relationship between Adecco and the Commonwealth of Australia's Defence. Your provision of exceptional services ensures high client satisfaction, meeting or surpassing Defence expectations and fostering a lasting partnership.

You will:

  • Identify and analyse existing business processes, systems and other functional requirements to document and recommend improvements to enhance business operations and performance.
  • Manage the development, facilitation, coordination and communication of initiatives and strategies applying best practice methodologies to ensure organisational consistency and improved business performance.
  • Liaise with key stakeholders to review and monitor effectiveness of tools, systems, methods and standards to ensure consistency and quality of outcome.
  • Gather, analyse and translate business data to meaningful insights to support informed decision making to improve the effectiveness of processes and programs.
  • Ensure business improvement and functionality is implemented whilst adhering to timeframes for delivery as per change management and implementation plans.
  • Influence stakeholders on organisational priorities and deliverables, whilst establishing effective relationships to develop trust and ensure accurate information.

Candidate's Profile

If you have worked in a similar position or just looking for your next opportunity that will make an impact, we want to speak with you.

Your background will demonstrate:

  • Experience working with Government and Defence is desirable
  • Proficiency with project management tools and methodologies
  • Strong analytical skills with the ability to assess complex business processes and systems.
  • Proficient in gathering, documenting, and analysing business requirements.
  • Experience in conducting stakeholder interviews and facilitating workshops to elicit requirements.
  • Competent in creating clear and comprehensive business requirement documents (BRDs) and functional requirement documents (FRDs).
  • Skilled in data analysis and interpretation to provide valuable insights for decision-making.
  • Familiarity with various business analysis tools and methodologies.
  • Effective communication skills to bridge the gap between technical and non-technical stakeholders.
  • Ability to collaborate with cross-functional teams and adapt to changing project requirements.
  • Strong problem-solving capabilities and a proactive approach to addressing business challenges.
  • Knowledge of industry best practices and the ability to apply them to optimize business processes.

To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.

How to apply

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.

Please connect with us at any time during the recruitment process for a confidential conversation if you require assistance to participate fully in our recruitment process.

If you require any further information on this great opportunity, please email TA Specialist Sahar Khalid on:

To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on the 28th of June 2024. It's important to note that applications will be reviewed and processed as they are received.

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