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Housekeeping Office Co-ordinator/ Supervisor
2 weeks ago
The Housekeeping Office Coordinator is accountable for obtaining guest information that allows employees to create and deliver personalised experiences throughout the guests' stay.
- Receive all incoming calls and respond accordingly
- Allocate room and task lists to team members
- Ensure keys are issued in line with security procedures
- Log and store all lost property after each shift; send lost property to guests in line with procedures
- Manage guest requests and enquiries immediately
- Ensure all relevant guest information is communicated to Housekeepers
- Report all necessary maintenance daily and log all jobs
- Liaise with Reception and Guest Services to ensure all information is communicated efficiently and promptly
- Ensure that communication has been clear and consistent to all shifts
- Handle emergencies if and when they occur in the department
- Carry out any other reasonable task set by the Executive Housekeeper
Desired profile:
- Great attention to detail and problem solving skills are required.
- Previous experience in a 5* hotel / luxury environment is desired, but not a must.
Job Types:
Part-time, Casual
Part-time hours: 25-35 per week
Salary:
$ $33.00 per hour
Schedule:
- Day shift
Work Authorisation:
- Australia (required)
Work Location:
In person
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