Client Experience Officer

2 weeks ago


Perth, Western Australia Moore Stephens Full time

Perth:

Service/Department:

Administration:

Sector:

Accounting:

Job type:

Full time:

Description:

About Moore Australia (WA)


As a leading provider of business solutions, we provide our clients with a comprehensive range of personalised audit, assurance, accounting, tax, advisory and local government services.

Our purpose is to help people thrive - our clients, our team, and the communities we live and work.

We understand people are our business and, as such, we offer a friendly and professional environment for both our client and team members.


With 15 business partners and over 90 staff, Moore Australia (WA) has grown into one of the state's leading accounting and advisory firms.

We are part of the Moore Australia national and Moore Global networks and can provide local knowledge with a global reach.

With an exciting vision and well-planned strategy for future growth, we provide an environment where our team members can thrive too

Key Responsibilities
A fantastic opportunity exists for a Client Experience Officer who is enthusiastic and committed to joining our team. You will have the support and autonomy to do your job. We value lifelong learning and provide opportunities for professional development to help our ambitious, high-achieving people pursue their goals.


As the first point of contact and first impressions, we are looking for a well-presented, vibrant individual to fill this critical position.

This position is responsible for delivering excellent client experience to Moore Australia (WA)'s diverse client base.

Your duties will include, but may not be limited to:

  • Managing a busy switchboard and greeting clients and guests.
  • Maintain office space and amenities.
  • Help organise events with the Events Coordinator, Staff Christmas Party, workshops, and seminars.
  • Arrange for Friday morning teas or afternoon drinks for Staff.
  • Organise meetings, functions, conferences, and training as required.
  • Prepare the meeting and Boardrooms for meetings.
  • Distribute incoming and outgoing mail.
  • Managing office supplies such as stationery, and kitchen stock, keeping an inventory of stock.
  • Receiving and dispatching deliveries.
  • Assisting with new Staff on and offboarding process.
  • Provide administrative support to other staff members, including data entry, printing, scanning, mailing, and filing documents.
  • Diary management and arranging appointments.
  • Ensure all common areas are always neat and presentable.

About You

  • Your key strength will be your highly collaborative approach, enabling you to work with others to establish trusting business relationships.
  • You are proficient in Word, PowerPoint, and Intermediate Excel skills,
  • With sound knowledge or an ability to acquire sound knowledge in the use of MYOB, Xero and other cloudbased software.
  • Sound communication skills (both oral and written)
  • Sound judgement and critical thinking; you will also possess a high level of initiative and organisational skills, able to work on various tasks to achieve results.
  • A current national police clearance (within six months).

Culture and Benefits
The door will be open to rewarding work experiences within a genuinely professional environment. We celebrate your achievements, your individuality, and your choices.


You will have access to Global and progressive professional development programs to help you succeed in your career - not to mention we offer a range of social and well-being activities.

We embrace diversity and are committed to providing equal employment opportunities for all.

Accordingly, all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law.


How to Apply

  • Resume
  • Cover Letter
Applications should be submitted by 5.00pm 3 February 2023.

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