Sales Ambassador

2 weeks ago


Sydney, New South Wales, Australia Dymocks Group Full time

Introduction:

Dymocks Retail is a nationally recognised multi-channel retail brand with over 50 locally owned and operated stores across Australia.

The largest bookselling network in Australia, we pride ourselves on providing the best experience for our customers through our extensive range of books, gifts, and stationery.


Description:

As part of our Special Orders Department you will be responsible for:

  • Answering and receiving incoming phone calls to the store
  • Directing calls to the correct departments
  • Customer service over the phone
  • Customer Service at the SPO register
  • Keying special orders
  • Dealing with corporate accounts

Skills and Experiences:

The successful applicants will have:

  • Strong administrative skills
  • Knowledge of Microsoft Office
  • Knowledge of retail inventory and POS systems
  • Strong customer service skills
  • Book knowledge and passion for books and reading
  • Ability to provide superior levels of service to every customer, every time they shop
  • Able to work quickly, accurately and with attention to detail
  • Selfmotivated and team orientated
  • Strong communication skills
Privacy

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to Dymocks or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
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