Customer Support
2 weeks ago
A fantastic career opportunity is now available within the OzSupply team in the position of Customer Support / Office Assistant.
The position will be based in Dandenong South.This position will suit anyone looking for part time or full time employment. Hours and days are negotiable if you are interested in a part time opportunity. Please detail your preferences in your cover letter.
The role
Your key responsibilities will include (but not be limited to) the following:
- Answering incoming calls
- Welcoming guests to the office in a friendly and professional manner
- Track all sales activities in company system and keep current by updating account information regularly
- Assist with the creation and enrichment of product information for the web
- Assist with uploading content to the website, eBay stores.
About you
To be successful in this role, you will possess the following:
- Experience in Customer Service and Sales
- Understanding of online sales / ecommerce
- Strong written and verbal communication skills
- Proficiency utilising multiple computer systems
- Ability to fulfil the shipment of high volume of orders, accurately and timely
- Results focused individual with a passion for customer service
- Excellent interpersonal skills and problemsolving mindset is a must
- Outstanding attention to detail
- Experience with selling on eBay and Amazon (not essential, training will be provided)
- Strong multitasking skills with the ability to adapt in a fastpaced environment
- Self motivated individual with a professional, enthusiastic and can do attitude
- Fullyautonomous at managing own workload
- Be able to work as part of a well functioning, close knit team
About OzSupply
We are a long established and successful family owned business that distributes a wide range of quality goods for construction and refrigeration industries.
We currently have a position available in our Dandenong office for an experienced and motivated individual, who is passionate about ecommerce and customer support.
This is a wonderful opportunity for the right person to join a friendly team who are strongly focused on adding value for their customers.
- If this sounds like you and you have the experience required please APPLY NOW._
Experience:
- Customer Service : 1 year (preferred)
Work Remotely:
- No
Administrative Duties:
- Sorting and sending mail
- Answering and routing phone calls
- Greeting visitors
Financial Duties:
- Processing payments
- No
Job Types:
Full-time, Permanent
Salary:
$ $32.00 per hour
Expected hours: 37.5 per week
Schedule:
- Monday to Friday
Work Location:
In person
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