Product Manager

2 weeks ago


Wacol, Queensland, Australia Komatsu Australia Full time

Job no: 2655

The Opportunity:

Based out of our Wacol branch within the Mining Solutions department we are seeking a Product Manager - Data Services to commence ASAP on an initial 9 month contract


The Product Manager - Data Services acts as the primary point of contact for all matters relating to communication status of all Komatsu mining data logging and transfer devices.


The team assists with machine connectivity, gains insights from machine data, drives efficiencies through better understanding of machine usage, and helps customers optimise productivity and fleet utilisation, providing an additional level of support for our customers.


From various data sources the team monitors communication status', develops troubleshooting and user guides, trains staff and customers and managers the overall health of machine communication.


Key Responsibilities:

  • Support
  • Install of devices in the field and workshop to ensure the initial commissioning and communication is successful.


Machine connectivity
  • Provide support and take action to maintain a high level of machine connectivity (mobile phone technology, satellite, LAN, Wi-Fi etc)
  • Training conducting planned and adhoc training sessions for both Komatsu and customers.
  • A key challenge in this role is to having high level data transfer knowledge as well as being familiar with mine site infrastructure and data transfer methods.


Data completeness
  • Assisting the service group in fault finding noncommunicating machines


Data accuracy
  • Ensure data sets are complete and being received in the required format.


Data accuracy
  • Ensure the data is located in the correct area in the databases.


Innovation
  • Enhance Komatsu data gathering devices to be a more effective tool for staff and Customers
  • Provide timely and detailed feedback on issues/actions taken
  • Troubleshooting and diagnosis of noncommunicating machines
  • Complete & circulate reports on machine connectivity
  • Investigate, feedback, and rectify common failure modes


Collaboration
  • Be willing and prepared to assist other teams as required with machine connectivity related tasks

Role Located:
Wacol


What we are looking for:

  • Mining Industry experience
  • Mechanical or engineering aptitude
  • Komatsu Systems experience (highly desirable)
  • Preferably KOMTRAX Plus, Komtrax Plus Air Relay, Prevail and P&H equipment
  • Excellent communication skills both written and oral
  • Ability to read and follow schematics
  • Methodical approach to troubleshooting
  • Machine communication and Network experience (Radio/Satellite/Telecommunication)


Certified Engineering tradesperson
  • Mech/Elect
  • Proven documentation skills
  • Basic understanding of Microsoft office tools
  • Word, excel, outlook etc
  • Current Driver's License
  • Ability to build strong internal and customer relationships
  • High personal and professional standards of behaviour and ethics
  • Ability to actively contribute as a part of a team
  • Organised, ambitious, motivated and goal focused


Understanding of
  • Snowflake, SSRS, Power BI, Windows services, basic computer programming knowledge
  • Qualifications:_
  • Information Technology/Computer Science
  • Computer Networking
  • Database Management
  • Cloud Technologies


Windows Operating Systems
  • Windows 10 IoT
  • Komatsu offers a zeroharm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive._
  • Closes in a month 05 Jul 2024
Published on 06 Jun 2024, 8:35 PM
  • Product Manager

    2 weeks ago


    Wacol, Queensland, Australia Volvo Group Full time

    AustraliaPosition DescriptionAt Volvo Group Australia, we aim to lead in the automotive world by creating innovative transport solutions built around making our customers' lives less complicated. Now we are looking for curious, creative people who want to change the world through innovative thinking.UD Trucks |Bigger truck range,Better service & support,...

  • Production Manager

    2 weeks ago


    Wacol, Queensland, Australia Pact Recycling Full time

    Company DescriptionOur Pact Recycling Locally sources and verifies recycled material which is what consumers and brand owners are demanding. To deliver this at scale, we are investing in world leading sorting, washing and processing technologies to produce the highest quality, locally sourced recycled resins.Job Description About this opportunity**The...

  • Production Manager

    2 weeks ago


    Wacol, Queensland, Australia Bunnings Full time

    At Bunnings, you'll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Production Manager

    2 weeks ago


    Wacol, Queensland, Australia AMA Group Non-Drive Full time

    Grow your automotive career with a leader in Collision Repair Permanent position. Monday to Friday get back your weekends.Gemini Wacol is a large repair shop in the western corridors of Brisbane (just off the Ipswich Motorway) with ample opportunity for career progression and long-term employment. The solid team of 26 work well together in a modern,...

  • Product Manager

    2 weeks ago


    Wacol, Queensland, Australia Komatsu Australia Pty Ltd Full time

    At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity:Based out of our Wacol branch within the Mining Solutions department we are seeking a Product Manager – Data Services to commence...

  • Product Manager

    2 weeks ago


    Wacol, Queensland, Australia Komatsu Full time

    The Opportunity:Based out of our Wacol branch within the Mining Solutions department we are seeking a Product Manager - Data Services to commence ASAP on an initial 9 month contractThe Product Manager - Data Services acts as the primary point of contact for all matters relating to communication status of all Komatsu mining data logging and transfer...


  • Wacol, Queensland, Australia Komatsu Full time

    National and International travel opportunities Discounts on technology, health, travel & more Recognition, awards & career developmentThe Opportunity:Joining Komatsu as the National Product Manager for Mining Excavators presents a rare and exciting opportunity for ambitious professionals seeking to unleash their potential in the dynamic world of...


  • Wacol, Queensland, Australia Boeing RIV Site Full time

    About usBoeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force.Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence.We currently employ more than 2,500 people across 14 sites...


  • Wacol, Queensland, Australia BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for...


  • Wacol, Queensland, Australia Volvo Group Full time

    AustraliaPosition DescriptionAt Volvo Group Australia (VGA) we strongly believe in a future where sustainable and efficient transport and infrastructure solutions are essential for any society to prosper, where collaboration and diversity increase speed and solve societal challenges. Our solutions improve the everyday life of our customers and for the...


  • Wacol, Queensland, Australia Volvo Trucks Full time

    Product Quality SpecialistLocation:Wacol, QLD, AU, 4076Position Type:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a...


  • Wacol, Queensland, Australia Ecowize Australia Full time

    Ecowize Australia is looking for their next Site Manager who will take accountability to succeed at our site based in Wacol QLD.Teamwork and Communication is critical, and you will be leading by example as you manage the site to deliver on our expected standard of service.The position reports directly to the Area Manager for Queensland.This is a fantastic...


  • Wacol, Queensland, Australia Volvo Group Full time

    Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. What you will doAt Volvo Group Australia you will contribute to the...


  • Wacol, Queensland, Australia Komatsu Full time

    Join a global OEM with opportunities for growth and development Exciting benefits, training & allowances Work autonomously, build relationships and make the role your ownThe Opportunity:Join the dynamic team at Komatsu as our next Customer Support Sales Representative (CSSR) in the Parts Sales Department. As the newest CSSR, you'll be tasked with driving...

  • Site Manager

    2 weeks ago


    Wacol, Queensland, Australia allnex Full time

    Why are we proud of what we do at allnex? We create coatings, products which help protect the world – and that's exactly what you can do joining us Making objects and their surfaces more attractive and longer-lasting means making them more sustainable, and that's a huge part of what working at allnex is about. No matter which role you step into, you'll...

  • Site Manager

    2 weeks ago


    Wacol, Queensland, Australia Allnex Full time

    Position overview Are you familiar with running an entire plant or supervising a specific area of the manufacturing process? allnex invites you to join us as Site Manager in Wacol Queensland, Australia to ensure plant operations and administrative activities are efficient, safe, and correspond to the company's safety, health, and environment, quality,...

  • Detailing Manager

    2 weeks ago


    Wacol, Queensland, Australia Bunnings Full time

    At Bunnings, you'll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Wacol, Queensland, Australia Connect Personnel Full time

    About the Organisation Supported by over eighty five years of experience and knowhow, Mapei is a leader in the industry. Committed to using quality raw materials and employing qualified personnel to ensure we offer the best product possible._ Founded in Italy, and with a wellestablished presence in Australia of over 30 years, Mapei has 91 subsidiaries around...


  • Wacol, Queensland, Australia Connect Personnel Full time

    About the Organisation Supported by over eighty five years of experience and knowhow, Mapei is a leader in the industry. Committed to using quality raw materials and employing qualified personnel to ensure we offer the best product possible._ Founded in Italy, and with a wellestablished presence in Australia of over 30 years, Mapei has 91 subsidiaries around...

  • Key Account Manager

    2 weeks ago


    Wacol, Queensland, Australia Sime Darby Motors Full time

    Job Details: Reference # Location(s) Wacol Expertise Commercial/Trucks Job level(s) Experienced Work type(s) Permanent More details (document)Transport Engineering Solutions (TES), a division of Sime Darby Motors Group, are one of Australia's leading suppliers of OEM truck and trailer components, concrete equipment, solutions and accessories.TES is unique in...