Principal Site Reliability Administrator

1 week ago


Canberra, ACT, Australia opentext Full time

OPENTEXT - THE INFORMATION COMPANY


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

Be part of a winning team that leads the way in Enterprise Information Management.

OPENTEXT - THE INFORMATION COMPANY


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

Be part of a winning team that leads the way in Enterprise Information Management.

The opportunity:


As a Lead Cloud Systems Administrator with the Citrix Team, at OpenText, you will be responsible for the delivering and supporting large-scale Citrix platforms which provide our employees with access to commercial environments.


You are great at:

  • Leading the resolution of high risk and complex problems
  • Proactively managing systems, to ensure resilience and Security Compliance and reduce recurring issues
  • Investigation, design and implementation of new Citrix features to enhance the existing environments.
  • Prioritizing workloads effectively in a time critical environment
  • Working independently within a geographically dispersed team

What it takes:

  • Experience managing Cloud (AWS and/or GCP), on Premise and Hybrid Citrix environments
  • Experience in Citrix DaaS administration including PVS and MCS, and Citrix ADC
  • Working knowledge of AWS Hyperscaler, and preferably GCP or Azure, including the ability to write infrastructure as code
  • Experience with IRAP Standards and FIPs encryption as it relates to Citrix deployments
  • Experience in Windows 2019 Server Systems Administration, preferably including Active Directory, Group Policy, and Patch Management
  • Experience running a Citrix environment hosted on a VMware platform
  • Experience managing user profiles via UPM, WEM and/or Ivanti DesktopNow
  • Application installation, deployment and troubleshooting skills
  • Basic Network troubleshooting skills
  • Excellent communication skills, both oral and written
  • Familiarity and experience with ITIL processes, especially Incident and Change management
  • Willingness to join oncall rota


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