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Trainee Customer Service Officer
3 months ago
Do more, dream more, become more. Welcome to Bendigo.
About us
We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.
Be the difference. Be part of Bendigo Bank.
About the role
We have an exciting opportunity for someone looking for a career in banking by undertaking a Traineeship as a Customer Service Officer.
You will be given the training you need to do what you do best – help customers with transactions, educate them on our online platforms and tools, recommend the bank's products and services to help them achieve their financial goals.
This position is located at Community Bank Albany. We will support you to achieve a Certificate III in Business. This is undertaken as paid on-the-job training within work hours and in conjunction with a Registered Training Organisation. In return you'll receive a 12 month full time contract, with salary paid based on the National Training Award.
About you
You:
Can quickly learn new systems and processes Confidently talk to customers face to face and over the telephone Are eager to learn and share with others what makes our bank different Hold a strong desire to find solutions that truly meet customer needs Have experience in the customer service - this is a plus but certainly not essential, we understand that you may be starting out in your professional career