Credit Controller

2 weeks ago


Sydney, New South Wales, Australia HILTI Full time

What's the role?:

We are currently looking for a Credit Controller to join our supportive credit and collections team.


You'll be responsible for maintaining customer accounts, reconciling payments, collecting overdue amounts and releasing credit holds by following up accounts to minimise Days Sales Outstanding (DSO).


This is a great opportunity for someone that thrives in a fast-paced environment managing a high volume of customer interaction a day and has good stakeholder management.


Who is Hilti?:

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.

With 30,000 people in more than 120 countries, which we're looking to expand, we're a great place for you to show us your worth, step up to new challenges and grow your career.


What does the role involve?:

  • Follow up of overdue accounts to minimise Days Sales Outstanding (DSO) and amount invested in outstanding Accounts Receivable
  • Investigate all accounts where "Credit check failure hold" applies and release of credit orders on hold
  • Follow up telephone calls to customers with overdue accounts in line with credit guidelines
  • Record all collection calls and correspondence using SAP
  • Prompt and accurate handling of all types of customer inquiries
Hilti is committed to diversity: 21% of Hilti's management positions worldwide are filled by women and counting

What do we offer?:

Show us what you're made of and we'll offer you:

  • Competitive salary base + super + bonus
  • Choice between Travel Allowance / Carpark
  • Access to corporate gym & pool
  • An extra week of leave and leave loading of 17.5%
  • A diverse and inclusive culture
  • Worklife balance
  • Access to Converge EAP with you & your family members entitled to 6 free sessions per year (in the areas of lifestyle, legal, money & nutrition)
  • Fun & supportive team
  • Opportunities to move around the business to work abroad, experience different job functions and tackle different markets. It's a great way to find the right match for your ambitions and achieve the exciting career you're after.

What you need is:

  • Experience in an accounts receivable / credit control / customer service role
  • Open to graduates with a BSc Commerce / Finance or equivalent
  • Excellent telephone manner and communication skills
  • IT literacy, Microsoft office, SAP knowledge is a plus
  • Willingness to learn, passionate and driven
  • A real team player with an eye for detail

Why should you apply?:

We employ 39 different nationalities within Hilti Australia and many more across the globe. We value the unique contributions of each and every member of our diverse Hilti family.

Keeping in mind our core values and customer orientation we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.


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