Technical Account Manager

1 week ago

Melbourne, Victoria, Australia First Focus Full time

First Focus is Australia's
best mid-market Managed Service Provider, bar none (check it out We just got named the best MSP in Aus for the 6th year running at CloudTango dot com).

We are
growing fast and now have almost 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland.

We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to
win new clients and evolve our solutions.


We pride ourselves on being a genuinely great place to work, with a dynamic
culture, clear
vision and strong
leadership.

We only hire the best people and are a looking for a strong IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best MSP-specialised Technical Account Manager in Australia. Why would such a talented individual consider coming to First Focus? What makes First Focus better than where you are today?

  • No nontechnical sales/account management people Work with people who actually get tech, from L1 to CEO.
  • We understand the value you deliver, and we will give you the support to get the job done
  • We understand that the managing the relationship is just the start. Our whole delivery chain are onboard to deliver an exceptional experience for your clients.
  • We find and retain the best. Best Service Desk, best Project Engineers, best team

Role:


TAMs at First Focus combine their deep
technical skills and experience in systems administration with a desire to provide genuine customer service and deliver pre-sales
consulting.

It's a perfect role for anyone looking for variety, challenges and career progression as you'll be taking responsibility for the solutions First Focus is delivering to multiple end customers.


Our Technical Account managers work together with our service desk, field techs and engineering teams so there's no shortage of technical backing when you need it.


Requirements:


If you at the top of your game in a MSP, MSSP or integrator and are looking for the next big step, this could be it.

Rather than give you a long list of wants, we'll keep this brief.

The following four things are
non-negotiables:

  • You must have history and demonstrable competence delivering outstanding support and advice within another
    MSP, MSSP, integrator or other service providing
    IT business:
  • You must be able to demonstrate success
    managing the relationship with small to mid scale clients across a range of industries and market verticals
  • Your
    values must resonate with ours. Our values can be found on the First Focus website on the About Us page
  • You must have a driving passion for helping people understand and use technology within their business.

Benefits
First Focus' values are based around keeping everyone informed, aligned, supported, and rewarding performance.

Some examples of this include:

  • Competitive package, 100% salary, 0% commission
  • All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
  • First Focus understands the importance of flexibility for a satisfying worklife balance, which is why we offer hybrid working arrangements
- '
Never Stop Growing' is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)

  • Staff are encouraged to take advantage of our weekly internal training sessions and library
  • Opportunities for personal and professional development with our FastTrack mentor program
  • We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
  • Option of a Tesla company car as part of your ongoing employment package (conditions apply)
- $40/month towards your mobile phone and data plan under our BYOD policy, and if you want to bring your own laptop to work, we'll double that

  • Complimentary membership with Women in Technology (WiT)
  • Regular social events and a great team culture

  • Technical Account Manager

    1 week ago

    Melbourne, Victoria, Australia Launch Recruitment Full time

    12 month contract | $1,200 day rate Strong Azure Experience Needed Role based within the energy sectorLaunch Recruitment are looking for a Technical Account Manager/ Technical Service Delivery Manager to join a project within the energy sector. Looking for someone with strong azure experience the Technical account manager will provide technical oversight of...

  • Technical Account Manager

    1 week ago

    Melbourne, Victoria, Australia Rewst Inc Full time

    Company OverviewWe are a fast-growing tech startup revolutionizing the Managed Services Provider (MSP) industry with our innovative Robotic Process Automation platform. Our cutting-edge integrations are disrupting traditional paradigms and transforming the way IT Service Providers operate. We are passionate about empowering our customers to achieve success...

  • Sales & Account Manager - Bhs/airport Systems

    1 week ago

    Melbourne, Victoria, Australia Proactive Technical Recruitment Full time

    Major Automated / Industrial SystemsSydney, Melbourne or Brisbane basedDo you have significant experience in selling high-value ($300k - $+100m) industrial automation / materials handling solutions, either in warehouse automation, BHS, parcel or manufacturing systems?Are you open to an ANZ brief, combining new business and development of significant existing...

  • Technical Account Manager

    1 week ago

    Melbourne, Victoria, Australia Amazon Full time

    Technical Account Manager - ISV, ES - ANZJob ID: | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform. You work...

  • Technical Account Manager

    1 week ago

    Melbourne, Victoria, Australia Amazon Full time

    Technical Account Manager - ISV, ES - ANZJob ID: | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform.You work backwards...

  • Technical Account Manager

    1 week ago

    Melbourne, Victoria, Australia Amazon Full time

    Technical Account Manager - ISV, ES - ANZJob ID: | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform.You work backwards...

  • Technical Account Manager

    1 week ago

    Melbourne, Victoria, Australia Amazon Full time

    Technical Account Manager - ISV, ES - ANZJob ID: | Amazon Web Services Australia Pty Ltd As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform.You work...

  • Technical Account Manager

    1 week ago

    Melbourne, Victoria, Australia Amazon Full time

    Join our team as a Technical Account Manager (TAM) at Amazon Web Services As a TAM, you play a crucial role in supporting enterprise customers from the software industry to build applications and services on the AWS platform. Here's what you'll be doing: Act as the main point of contact for Enterprise Accounts Understand customer outcomes and business goals...

  • Technical Account Manager

    1 month ago

    Melbourne, Victoria, Australia Amazon Full time

    Join our team as a Technical Account Manager (TAM) at Amazon Web Services! As a TAM, you play a crucial role in supporting enterprise customers from the software industry to build applications and services on the AWS platform. Here's what you'll be doing: Act as the main point of contact for Enterprise Accounts Understand customer outcomes and business goals...

  • Technical Account Manager

    1 week ago

    Melbourne, Victoria, Australia First Focus Full time

    First Focus is Australia's best mid-market Managed Service Provider, bar none (check it out We just got named the best MSP in Aus for the 6th year running at CloudTango dot com). We are growing fast and now have over 280 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of...

  • Technical Account Manager

    1 week ago

    Melbourne, Victoria, Australia Amazon Web Services Australia Pty Ltd Full time

    5+ years of technical engineering experience Bachelor's degreeAs a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. Our Technical Account Managers (TAMs) partner with some of the most iconic businesses...

  • Business Development Manager

    1 week ago

    Melbourne, Victoria, Australia Rise Technical Recruitment Full time

    Business Development Manager 35,000 to 40,000 + Bonus + Company Vehicle + Benefits Dudley, Birmingham (Commutable from: Coventry, Wolverhampton, Shrewsbury, Stratford, Stoke-on-Trent)Are you a Sales / Accounts Manager, with technical product knowledge, looking to work for a leading automation company, where you will enjoy an autonomous and varied role...

  • Technical Account Manager, Apac

    1 week ago

    Melbourne, Victoria, Australia Cash App Full time

    Company DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...

  • Technical Account Manager, Apac

    1 week ago

    Melbourne, Victoria, Australia Square Inc. Full time

    It all started with an idea at Block in 2013.Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active...

  • Technical Planning Engineer

    1 week ago

    Melbourne, Victoria, Australia Technical Concept GmbH Full time

    Vestas Australia has a fantastic role currently vacant for a Technical Planning Engineer to work within the renewable energy industry. The service operations team maintains a large number of Wind Farms across Australia and New Zealand.As a Technical Planning Engineer, you will provide the best technical solution proposal for turbine maintenance so each...

  • Technical Account Manager, Es

    1 week ago

    Melbourne, Victoria, Australia Amazon Full time

    Technical Account Manager, ES - APJC - ANZAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert...

  • Technical Account Manager, Es

    1 week ago

    Melbourne, Victoria, Australia Amazon Full time

    Technical Account Manager, ES - APJC - ANZJob ID: | Amazon Web Services Australia Pty Ltd As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to...

  • Technical Account Manager, ES

    1 week ago

    Melbourne, Victoria, Australia Amazon Full time

    Technical Account Manager, ES - APJC - ANZAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert...

  • Technical Account Manager, ES

    1 week ago

    Melbourne, Victoria, Australia Amazon Full time

    Technical Account Manager, ES - APJC - ANZAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert...

  • Commercial Technical Account Manager

    1 week ago

    Melbourne, Victoria, Australia Solaredge Full time

    Power the Future with usSolarEdge (NASDAQ:SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries.Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy...