Case Manager

1 week ago

Territory of Ashmore and Cartier Islands, Australia The Salvation Army Full time

Number of Positions Available:
2

  • Start your career with The Salvation Army today
  • We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
  • ABOUT US
  • The Salvation Army is one of Australia's largest and mostloved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters


The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness.

We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.


Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home.

Services are free, voluntary, accredited and delivered by professional and committed staff.

About the role


We are seeking a values-driven Case Manager who will provide case management support, in both a community and residential based setting, that assists people to achieve housing stability, experience improved social inclusion and achieve a level of self-mastery that will enable them to sustain tenancy and lead their best lives.

This support is achieved through person-centred case management incorporating resilience, trauma informed and strengths-based practices whilst working effectively with other members of the team to provide a comprehensive service that reflects the vision, mission and values of The Salvation Army.

You will successfully

  • Effective relationships are established with clients that encourage selfdetermination and participation
  • Provide case management support to individuals in accordance with TSA case management models and standards of practice
  • Ability to complete thorough assessments, inclusive of needs, risks and vulnerabilities
  • Ongoing assessment of the individuals' presenting issues, vulnerabilities and needs from initial intake to exit
  • Individual case plans are developed in collaboration with clients and include a range of interventions that address the needs or goals of clients, as well as barriers to achieving those
  • Case plans are implemented with active client participation
  • Clients are assisted to access support services and establish community supports, and where needed are assisted through advocacy with service providers
This is a permanent, full-time position located in Ashmore, QLD. Salary and conditions are in accordance with the Social, Community, Home Care and Disability Services Crisis Level 2 award.

You will have

  • Tertiary or other qualifications within Community Services, Social Work or similar discipline. A degree level qualification is preferred.
  • Relevant experience in a social service environment including in client assessment and case management
  • A current WWCC (QLD Blue Card) is required
  • Current First Aid Certificate
  • Current Driver's Licence
What we offer

  • Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits

  • Employee Assistance Program
  • Independent confidential counselling service
  • Financial, retail and lifestyle discounts and benefits
  • Discounted health and fitness programs through Fitness Passport
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Generous Parental Leave offering of 12 weeks
  • Up to 5 days paid leave per year to support a TSA program or activity
  • An inclusive culture of dedicated, passionate, and professional team members
  • Positively supporting and impacting the lives of others through your career contribution
  • The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
  • We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
  • The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
  • We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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