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Service Support Officer
3 months ago
Closing Date: 13/06/2023
Job Type:
Permanent - Full Time
Location:
VIC Altona
Job Category:
Logistics, Supply & Transport
Company Description
Rail to road, dry freight, refrigerated or bulk, The SCT Group provides Australia's most efficient and independent freight services. Established in 1974 by Peter Smith, SCT is now a national, multi-modal transport and logistics company made up of (3) three companies (SCT Logistics, Specialised Bulk Rail (SBR) and Railpro Services, including a subsidiary of the SBR operation, Wimmera Container Line)
The SCT Group is a rapidly growing company, which prides itself on being a leader in the logistics field.
Our objective is to be the leading supply chain partner in the market with a focus on safety, service, quality and sustainability.
Why SCT?
At SCT we offer a collaborative and inclusive work culture that is built on; Safety, Passion, Integrity, Respect, Innovation and Teamwork.
We understand that our values enable us to better understand and serve our customers, attract top talent (like you) and innovate successfully.
We offer competitive remuneration packages, development opportunities and you'll get to work with an industry leader within the Transport & Logistics Industry.
- Providing proficient support on reported rolling stock interruptions by following the Safe Work instructions
- Good understanding of train services and secondary impacts to the team and business
- Identifying areas of improvement and continuous improvement
- Maintenance targets to be achieved
- Technology is utilised according to manufacturer's specifications
- Demonstrating a strong focus on the health and safety of all employees
Desired Skills and Experience:
Desired Skills & Experience
- Proficient in English
- Experience in customer service
- Knowledge of SAP
- Planned jobs recorded and executed, e.g. Job Cards
- Ability to work on a 24/7 rolling roster Monday
- Sunday
The following qualifications would be advantageous:
- Valid First Aid Certificate
- Rail Safety Awareness Induction
- Trade certificate in Heavy Vehicle Maintenance
Other Important Information
- The SCT Group is an equal opportunity employer
RECRUITMENT AGENCIES NEED NOT APPLY