Administrative Specialist

DSV Air & Sea is truly a global player offering services worldwide. Operating as the third largest global supplier of Transport & Logistics in more than 90 countries and over 75,000 employees, we thrive within an international network of partners and agents. Every day, we aim to open many opportunities for you to develop your career on an international scale, promoting Customers First, Best performance & True Collaboration - we are One DSV

The position is responsible to process daily administrative functions for clients for our Solutions department, by completing data entry, analysing reports and problem solving, to ensure the day to day operations run smoothly.

With accountability to monitor jobs for revenue capture, GP loss and financial reporting.

With an emphasis on discovering your potential and determination to connect with your fellow forwarders, this is an opportunity for you to thrive in a close and supportive team environment, valuing active listening and diversity of thinking.

What you will be required to do:

• The frontline interface between DSV and our clients, with the ability to demonstrate competencies and confidence of work with completeness building a trusting relationship with the client(s) and internal stakeholders
• Proactively discuss and understand the client's activity requirements
• Excellent attention to detail and command of the English language to effectively communicate and provide our clients with adequate information to close out any queries or required detail
• Ability to obtain client(s) acceptance and agreement with positive business outcomes, timelines, and cost
• Ability to engage the client and build a trusting professional relationship with the client and internal stakeholders
• Provide general logistic support with coordination of all inbound and outbound shipments
• Liaise with local DSV office on a regular basis to provide feedback in relation to shipments, customer needs
• Liaise with customer and provide information and reports as requested and approved by DSV management
• Follow DSV policy and procedures
• Follow customer's policies and procedures in relation to health and safety
• Enhance and maintain supplier and customer relationship

About you:

• At least 2 years relevant experience in a similar role or substantial 3PL administrative experience
• Excellent communication both written & verbal
• Ability to work in a close team

Why work with DSV?

Truly global
We'll give you 75,000 colleagues in 90 countries all over the world. We're a global family.

Ownership
We'll encourage you to act as if DSV was your own business. Our local branches work very autonomously, and decisions are made close to the customer. This is what makes us unique, agile, and strong.

Performance
You'll join a group of highly dedicated people who strive to improve every day. If you like a challenge and a constantly changing environment then join us.

Learning

Our DSV academy will give you access to knowledge and training which will allow you to grow and influence the path of your career.

We want you to realise your potential and reach your career goals.

We grow together
You'll be part of a genuinely fast-growing company. We started our journey in 1976, and since then we have expanded our market share immensely. But we have only just begun - the most exciting time to join DSV is now

Informal environment
You'll be part of a dynamic and informal environment, where people speak their minds. This allows us to move fast, stay ahead and face challenges head-on. This is the DSV way.

Empowerment
We'll empower you to make a difference. We believe that people do great things, when they are given the opportunity and support they need to succeed. We trust in people.

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