Branch & Service Administrator

1 week ago

Mudgeeraba, Queensland, Australia VAE GROUP Full time

The Company

Established in 1997, today VAE Group is a Tier 1 building solutions company and one of Australasia largest commercial HVAC companies with over 380 employees and 11 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success are built on providing Smarter HVAC Solutions with a promise of 'Built in Certainty' every time. We pride ourselves in trust, integrity and innovative expert staff which together deliver outstanding results and live our brand's values of Energy – Synergy – Success.

What we offer

  • Flexible & supportive working environment
  • Great team culture – team sports, regular social activities, family friendly
  • Financial Wellness Programs
  • Discounted Private Health Insurance
  • Personal and Professional Development
  • Employee Assistance Program – immediate family included
  • Free parking onsite
  • Strong Safety Focus

The Role

Reporting to the Gold Coast Branch Manager and based in Coomera, the Gold Coast Branch & Service Administrator will be responsible for performing a range of administration functions for the GC and SEQ region.

Some key responsibilities include but are not limited to:

  • Undertake and provide administrative support to the Branch
  • Collaborate with the Gold Coast Service team to deliver excellent customer service
  • Support and assist service technicians with timesheets and schedules via Salesforce Service Field
  • Generate service jobs, purchase orders, and invoices
  • Generate accurate and timely reports, update client portals and maintain databases
  • Develop strong relationships with all levels of stakeholders

What makes you stand out

We are looking for a candidate who demonstrates their exceptional administrative experience, has an understanding of the challenges of working in a dynamic and fast-growing business, and demonstrates the below attributes:

  • Strong administrative skills; particularly PO, invoice and timesheet management
  • Experience within a service business is highly desirable
  • Strong written & verbal communication skills
  • Exceptional customer service skills
  • Strong time management

Culture

Most importantly the candidate will be able to demonstrate how they work within the VAE company values of Energy, Synergy and Success. We are proud of the VAE Group culture and it is key to the company's significant growth & low employee turnover.

If you are looking for a career opportunity in a great workplace, please apply today and join us at VAE Group

Diversity & Inclusion

At VAE we commit to building and fostering an inclusive culture that promotes and values diversity. We provide equal opportunities for great people from variety of backgrounds & cultures as we believe our diverse and engaging workforce drives innovation.

We're searching for like-minded people that complement our core principles and company culture. If problem-solving and innovation are motivational to you, a career with VAE Group will provide these opportunities.

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