Aged Care Navigator

2 weeks ago


Toowoomba, Queensland, Australia Wellways Full time

Full time fixed term opportunity (12-months) with possible extension within the Carer Gateway Services program:


  • Based in Toowoomba, we are also open to Warwick, Roma, Charleville & Ipswich locations:
-
$ $44.68 (SCHADS Level 4B) + Salary Packaging up to $15,899

  • Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people_ _who identify as _LGBTIQA+_ to apply. Even if you only meet some of the criteria, we'd love to hear from you._

About this Program


The Department of Health and Aged Care (DOH) has funded the implementation of the Aged Care Navigator Program (ACNP) through Carer Gateway to support Older Carers/family Carers of frail aged people to navigate the My Aged Care system.


The DOH have funded Wellways Carer Gateway Service to deliver the ACNP in Queensland and Southwestern Sydney, Nepean Blue Mountains.

The Aged Care Navigator position is 12-month role (with possibility of extension) within the Carer Gateway Services program.

Carer Gateway Services were implemented in 2020 in the context of national reforms and represents an exciting era for the delivery of innovative Carer services through funded service providers.


To be successful in this role


This role is responsible for supporting Older Carers and Carers supporting frail aged people, including hard-to reach populations, such as Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CALD) communities, to better understand and access the My Aged Care system in Queensland, Southwestern Sydney and Nepean Blue Mountains.


The objective of the role is to ensure that Carers have access to the information and support they require to successfully engage with My Aged Care system.

The role will also work in collaboration with the My Aged Care Assessment teams and contact centre staff to ensure Carer outcomes are met

You will also need:

  • Tertiary qualifications in a related field (e.g. social work, human services, aged care, community services or health) and/or demonstrated relevant experience
  • Current valid Driver's License
  • Appropriate IT skills
  • Evidence of working rights within Australia (birth cert/passport/visa)
  • National Police Check (within 12 months)
  • Blue Card and NDIS Worker Screening Check/Yellow Card QLD
  • NDIS Worker Orientation Module Certificate free online course

About Us

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing.

A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year


Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.


What we offer

  • A purpose driven culture where people can thrive, everyone is respected, and differences are valued
  • An equitable, diverse, and socially inclusive work environment
  • Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
  • Meal and Entertainment allowance via salary packaging up to $2,650 per annum
  • Receive 17.5% leave loading every time you take annual leave
  • Paid parental leave after 12 months of ongoing employment
  • Access for you and your family to our Employee Assistance Program
For a confidential discussion about the role, we encourage you to contact
Tania Hubbard on

Once you APPLY click here for a copy of the position description
Wellways is committed to the safeguarding of children and vulnerable people. **Successful applicants must undergo a comprehensive screening process prior to their commencement.

  • Toowoomba, Queensland, Australia Feros Care Full time

    Salary Packaging available - up to $15,998 Tax Free Company Smartphone + $25 Daily Travel Allowance + All Training Provide Discounted Private Health Insurance + Referral Bonuses + EAP + MoreThis is a full time role offered on a fixed term contract (with the possibility of extension based on funding). Your journey with Feros Care will commence with a...


  • Toowoomba, Queensland, Australia Premium Aged & Community Services Full time

    Due to increased demand we are currently seeking a qualified Personal Care Assistant - Cert III who wants to make a difference to the elderly within the community. We currently have a range of opportunities, the roles are on a casual basis providing Personal Care, Respite and light Domestic Duties within the client's home.What this role at PACS can offer you...

  • Care Manager

    2 weeks ago


    Toowoomba, Queensland, Australia Lutheran Community Care Full time

    About us:Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day....


  • Toowoomba, Queensland, Australia devoted care Australia Full time

    An Opportunity exists an experienced Patient Care Worker with a Certificate III in Individual Support or student Nurses with a passion for aged care or an international Nursing Degree.You can join one of Australia's leading specialists in Aged Care. Unite with a company who lead with a person-centered approach of caring. Located in the picturesque city of...

  • Clinical Care Manager

    2 weeks ago


    Toowoomba, Queensland, Australia McLean Care Full time

    Are you looking to level up in your career as a registered nurse? Have you often thought of moving into community nursing but couldn't find a company that aligned with your values?Reporting to the Community Program Manager, the Clinical Care Manager is a key leadership position within the Home & Community Services division of McLean Care and is primarily...


  • Toowoomba, Queensland, Australia Life Without Barriers Full time

    About the Role We are looking for caring and responsible support workers who reflect the Life Without Barriers values and are passionate about helping others. As a Support Worker, you will actively support the individual needs of elderly Australians who access our Community Care services in Toowoomba and surrounding local areas. You will help our clients...


  • Toowoomba, Queensland, Australia Aveo Full time

    Kindness l Care l RespectIn this role, you will assist in providing high-quality care services for residents, ensuring choice and compassion are always supported. You will enjoy building strong relationships with residents, their families and your colleagues to help ensure care outcomes are exceeded.About the role at Village Court Gardens Retirement...


  • Toowoomba, Queensland, Australia Anglicare Southern Queensland Full time

    Access Not For Profit Staff Benefits at major retail outlets Reduce your tax by Salary packaging, take more money home in your pocket Provide meaningful assistance and support in the growing aged care industryWith a 150-year heritage, Anglicare Southern Queensland is a not-for-profit health and community service provider committed to supporting the diverse...


  • Toowoomba, Queensland, Australia Dnamedicalrecruitment Full time

    Are you looking to pick up some extra shifts in your local area? Joining our team presents an opportunity to contribute significantly to the dynamic aged care industry in Australia. As a prominent provider, you'll have the honor of aiding elderly Australians and their families during a crucial phase, significantly improving residents' quality of...


  • Toowoomba, Queensland, Australia Anglicare Southern Queensland Full time

    Hourly rate $ $ Salary Packaging + 10.5% Super No weekend work only Monday to Friday Be part of a great organisation who value the work you do.Team Leader (Aged Care) - ToowoombaDo you want the security of a full-time job?Do you want to work Monday-Friday and have weekends/public holidays off?Do you want to work with an amazing bunch of people?OurToowoomba...

  • Home Care Coordinator

    2 weeks ago


    Toowoomba, Queensland, Australia Lutheran Community Care Full time

    About us:Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day....


  • Toowoomba, Queensland, Australia Lutheran Community Care Full time

    About us:Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day....


  • Toowoomba, Queensland, Australia Anglicare Southern Queensland Full time

    Access Not For Profit Staff Benefits at major retail outlets Salary packaging options to reduce your tax and take more money home Great Casual opportunityWith a 150-year heritage, Anglicare Southern Queensland is a not-for-profit health and community service provider committed to supporting the diverse communities of Queensland. Our skilled staff deliver...

  • Care Manager

    2 weeks ago


    Toowoomba, Queensland, Australia Bupaoptical Full time

    About the Home A modern care home built on two hectares of land, set in a quiet suburb of Glenvale, just 5kms west of the Toowoomba town centre.It consists of 124 beds, a with various care units such as dementia, respite, and palliative.Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.About The Role As our...

  • Care Manager

    2 weeks ago


    Toowoomba, Queensland, Australia Bupa Full time

    About the Home A modern care home built on two hectares of land, set in a quiet suburb of Glenvale, just 5kms west of the Toowoomba town centre. It consists of 124 beds, a with various care units such as dementia, respite, and palliative. Our primary goal is placing our focus on the health, lifestyle and wellbeing of our residents.About The RoleAs our...

  • Personal Care Worker

    2 weeks ago


    Toowoomba, Queensland, Australia Churches of Christ Full time

    Personal Care Worker - Toowoomba Aged Care Join a dedicated team that truly makes a difference Salary packaging and 5 weeks annual leave Rewarding role that has a lasting positive impact on our residents' lives Churches of Christ, Toowoomba Aged Care Service, Darling Downs Personal Care Worker Permanent Part-Time Opportunities Imagine...

  • Catering Assistant

    2 weeks ago


    Toowoomba, Queensland, Australia Cater Care Full time

    Introduction:Part time position availableWork for a market leader with a work/life balance, talented & friendly teamOpportunities for training to progress your careerDescription:The Role:Cater Care Australia seeks to appoint a friendly Part time Catering Assistant at our aged care residence in Toowoomba.Roster: Various days and hoursWhat This Role...

  • Catering Assistant

    2 weeks ago


    Toowoomba, Queensland, Australia Cater Care Full time

    Casual position available Work for a market leader with great work/life balance & a friendly team Opportunities for career development and progressionThe Role:Cater Care Australia seeks to appoint a reliable Catering Assistant at our aged care residence in ToowoombaInvolving both customer service and food preparation for our highly valued residents, this is...

  • Finance Assistant

    2 weeks ago


    Toowoomba, Queensland, Australia McLean Care Full time

    About UsMcLean Care is a long-established and well-respected provider of the highest quality community, retirement and aged care lifestyle services and options. We are proud to be a not-for-profit organisation, driven by our mission "to focus on you".McLean Care provides services to over 1,100 people, in an area of almost 195,000 square km's, employing over...


  • Toowoomba, Queensland, Australia McLean Care Full time

    The CompanyMcLean care is a well-established and respected Leader within the Community, Retirement and Aged Care industry. From humble beginnings in 1953, we are a proud not-for-profit organisation, driven by our mission "to focus on you." Our organisation provides services to over 1,100 people, in an area of almost 195,000 square km's across NSW & QLD,...