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Branch and Administrative Support Officer

3 months ago


Melbourne City Centre, Victoria, Australia Department of Education Full time
Branch and Administrative Support Officer | Ongoing | VPS 3 | PN
Enjoy a career that makes a difference by helping to shape the education experience for Victoria.

  • Be part of a vibrant Department culture with a strong sense of community and inclusion.
  • Join the Education State.
  • At the Department of Education, we are committed to giving every Victorian the best learning.
- and development experience, making our state a smarter, fairer, more prosperous place.


The Information Management and Technology Division guides the Departments' digital capability and is leading digital transformation for the Department including Victorian government schools.

The Division architects, manages and supports the largest technology network in Victoria, supporting a user base of approximately 750,000 staff and students.

IMTD provides innovation and leadership in the transformation and management of the Department's digital capability through the implementation of solutions on the department's cloud environment (IaaS), enterprise cloud platforms (PaaS) and software (SaaS), using agile practices with a focus on user experience, security, and integration.

As a valued member of the diverse IMTD team, you will have the opportunity to be part of influencing the new way of working for the department through your strong technical skills and customer centric approach.

About the opportunity
This is an ongoing opportunity to join the Information Security team within IMTD reporting to the Information Security Director.

This is a diverse, hands-on role which requires you to demonstrate a high level of professionalism and discretion when dealing with confidential and sensitive correspondence and other information, interpersonal skilfulness, energy, and attention to detail.

You will need to manage relationships, on behalf of the Director, with a wide range of internal and external stakeholders.

If you are interested in gaining significant experience and exposure working with Victoria's largest network and userbase, be a change lead for an important cohort of the Victorian community (school children and staff) and be part of a vibrant team of professionals focused on enhancing education outcomes for Victorians, we encourage you to apply.

About you

If you are interested in gaining significant experience and exposure working with Victoria's largest network and userbase, be a change lead for an important cohort of the Victorian community (school children and staff) and be part of a vibrant team of professionals focused on enhancing education outcomes for Victorians, we encourage you to apply.


  • Working Collaboratively: Builds a supportive and cooperative team environment. Engages other teams to share information to understand or respond to issues.
  • Future Focus: Considers the future aims and goals of the relevant entity/group. Proactively stays up to date with best practice, relating to expertise and areas of work.
  • Interpersonal Skills: Sees things from others point of view and communicates this. Understands motivations, needs, and wants of stakeholders and their impact on service delivery. Tailors' communication according to the audience or team.
  • Resource Mobilisation: Understan