IT Field Support Technician

2 weeks ago

East Melbourne, Australia Capital Radiology Full time

Capitol Health is looking for a
IT Field Support Technician to join our larger IT function in a
Full-time capacity.

This role is responsible for providing ICT Desktop and Field Support.
-
3 days onsite between Capitol's East Melbourne Head Office + Epping Hardware site:

-
Opportunity for development and growth within our IT function:

-
Provide ICT Desktop and Field Support to our network of clinics


You will provide
end user support through a variety of channels including telephone, remote desktop and face-to-face, ensuring that all Capitol Health staff have a stable and functioning IT environment and are receiving the highest standard of IT assistance.

You will be a first point of contact for our employees and act as an ambassador for the IT group and the wider Capitol Health organisation.


Responsibilities

  • Assisting with tickets raised via the Service Desk, onsite support that they cannot resolve. This includes but is not limited to assisting with
    hardware and software installs.
  • Upskilling/crosstraining
  • Ensure the integrity of the IT team by logging all service requests and incidents accurately and thoroughly using a bestpractice ITIL approach.
  • Support and promote growth initiatives across the business in order to gain competitive advantage and increase business revenue and profitability
  • Provide IT end user support through a variety of channels including
    Field Support within the Capitol Health sites across Victoria.
  • Assist in the adherence to quality, risk management and data security

Selection Criteria

  • 3+ years of experience in an IT Support position with
    field support experience:
  • Ability to perform in a fastpaced environment and
    manage crisis situations:
  • Collaborate and develop good working relationships with multiple teams and stakeholders
  • A reliable vehicle available for use Monday to Friday to
    support the clinics across Capitol Health's
    Victorian locations
:

  • Experience working in a radiology business in either the private or public sector is advantageous
  • IT, supporting doctors, technical and administrative staff highly desirable
  • Passion for providing outstanding customer service
  • Excellent organisational and prioritisation skills
  • Good communication skills, both written and verbal

About Us


Capitol Health is a national network of community-based medical imaging clinics including the brands: Capital Radiology, Direct Radiology, Future Medical Imaging Group, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Women's Imaging and Lime Avenue Radiology.

We're a team of over 1,100 medical experts and experienced staff who put people first. We focus on providing affordable imaging services, supported by the latest technology, accessible clinics, and skilled, compassionate staff.

We Offer

  • A dynamic team environment
  • Attractive remuneration and benefits
  • Paid Parental Leave
  • Potential for growth
  • Commitment to professional development and education
  • Flexible and supportive working arrangements
**To Apply

  • IT Field Support Technician

    2 weeks ago

    East Melbourne, Australia Capital Radiology Full time

    Capitol Health is looking for a **IT Field Support Technician **to join our larger IT function in a** Full-time **capacity. This role is responsible for providing ICT Desktop and Field Support. - **3 days onsite between Capitol's East Melbourne Head Office + Epping Hardware site**: - **Opportunity for development and growth within our IT function**: -...

  • Field Service Technician

    4 weeks ago

    East Melbourne, Australia Recruit Corp Full time

    East Melbourne Service Area | up to $40 per hour + Allowances - Restricted Electrical License Highly regarded - Vehicle provided | Full training provided Seeking an experienced Field Service Technician to carry out installation & field maintenance of commercial laundry & associated equipment and reporting. Office based in Mitcham, service area East...

  • Field Service Technician

    4 weeks ago

    East Melbourne, Australia Recruit Corp Full time

    East Melbourne Service Area | up to $40 per hour + Allowances - Restricted Electrical License Highly regarded - Vehicle provided | Full training provided Seeking an experienced Field Service Technician to carry out installation & field maintenance of commercial laundry & associated equipment and reporting. Office based in Mitcham, service area East...

  • IT Support Technician

    2 months ago

    Melbourne, Australia IT Support Shop Full time

    **Responsibilities**: **POS Machine Support**:Provide expert support for Point of Sale (POS) machines, ensuring their smooth operation and mínimal downtime. Diagnose and resolve hardware and software issues related to POS systems promptly. Collaborate with vendors for system updates, maintenance, and issue resolution. Implement security measures to...

  • IT Support Technician

    2 days ago

    Melbourne, Australia IT Support Shop Full time

    **Responsibilities**: **POS Machine Support**:Provide expert support for Point of Sale (POS) machines, ensuring their smooth operation and mínimal downtime. Diagnose and resolve hardware and software issues related to POS systems promptly. Collaborate with vendors for system updates, maintenance, and issue resolution. Implement security measures to...

  • IT Support Technician- Store Support

    4 weeks ago

    Melbourne, Australia Milestone IT Full time

    Great team culture - Opportunity for learning and growth - No 2 days the same Milestone IT are seeking an experienced IT Support Technician with expertise in PowerShell and Microsoft Endpoint Configuration Manager (MECM) to join a leading client within the store support team for a initial 12month contract. In this role, you will be responsible for...

  • Field Service Technician

    2 weeks ago

    East Melbourne, Australia Recruit Corp Full time

    East Melbourne Service Area | up to $40 per hour + Allowances Restricted Electrical License Highly regarded Vehicle provided | Full training providedSeeking an experienced Field Service Technician to carry out installation & field maintenance of commercial laundry & associated equipment and reporting. Office based in Mitcham, service area East Melbourne.Key...

  • Field Technician

    3 weeks ago

    Melbourne, Australia Ventia Pty Limited Full time

    **The Role** We are currently going through an exciting period of growth and a result are looking for a solid Field Technician to assist with driving our delivery on a range of telecommunications projects we have currently throughout Victoria. Located out of our Cremorne Offices in Victoria, The Field technician will assist with carrying out mission...

  • IT Support Technician- Store Support

    2 weeks ago

    Melbourne, Victoria, Australia Milestone IT Full time

    Great team culture Opportunity for learning and growth No 2 days the sameMilestone IT are seeking an experienced IT Support Technician with expertise in PowerShell and Microsoft Endpoint Configuration Manager (MECM) to join a leading client within the store support team for a initial 12month contract.In this role, you will be responsible for providing...

  • Technician - Field Service

    3 months ago

    East Arm, Australia Cummins Inc. Full time

    Description Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work...

  • Technician - Field Service

    3 weeks ago

    East Arm, Australia Cummins Inc. Full time

    Description Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work...

  • Service Technician

    3 months ago

    East Arm, Australia RDO Equipment Australia Full time

    We have opportunities at our Darwin branch/field support office for a is looking for a Service Technician (Field). A varied role that will see working on a range of equipment across John Deere Agriculture equipment.  This field-based role will entail from general service and repairs to major overhauls and new machine assembly. You will get the...

  • Field Technician

    2 weeks ago

    Melbourne, Victoria, Australia Roc Consulting Full time

    PURE AUTONOMY - FIELD BASED ROLE THROUGHOUT SYDNEY METRO VARIETY IN ROLE SERVICING & INSTALLING LEADING TECHNOLOGY ATTACHMENTS ROLE IS OPEN TO A VARIETY OF TECHNICIAN EXPERIENCECompanyThis national business is Australia's largest integrator and supplier of smart telemetry technology supplied to the construction, mining, quarries, and civil sectors for...

  • Field Service Technician

    4 weeks ago

    East Melbourne, Australia CP Personnel Full time

    Our client is a market leading supplier of Industrial Compliance and Inspection equipment. At this time we are looking to add an experienced Field Service Technician to the team, to support an impressive existing installation base and Install new equipment in the field. On a daily basis you will be working with a wide range of technologies including laser,...

  • Electronic Field Technician

    2 weeks ago

    Melbourne, Australia MJM Recruit Full time

    MJM Recruit has partnered with a global business, operating for almost 100 years, connecting to the individual needs of customers in over 65 countries. This international company specializes in the design and manufacture of custom-designed, innovative solutions to improve and help optimize customers processes in the agriculture industry. We are looking for...

  • Mechanical Field Technician

    2 weeks ago

    Melbourne, Australia MJM Recruit Full time

    MJM Recruit has partnered with a global business, operating for almost 100 years, with a network of branches around the world connecting to the individual needs of customers in over 65 countries. This international company specializes in the design and manufacture of custom-designed, innovative solutions to improve and help optimize customers processes in...

  • Field Service Technician

    3 months ago

    Melbourne, Australia Peak Scientific Instruments Ltd Full time

    Field Service Technician - Victoria, Port Melbourne - Melbourne Service Ref: 833 Date Posted: Monday 19 Jun 2023 LinkedInFacebookTwitter FIELD SERVICE TECHNICIAN – Port Melbourne based – Victoria, AUS Peak provide the cleanest and greenest Nitrogen and Hydrogen gas from our on-site gas generators. Working with your supportive local team –...

  • Field Service Technician

    2 weeks ago

    Melbourne, Victoria, Australia Peak Scientific Instruments Ltd Full time

    Field Service Technician - Victoria, Port Melbourne - Melbourne Service Ref: 833 Date Posted: Monday 19 Jun 2023 LinkedInFacebookTwitter FIELD SERVICE TECHNICIAN – Port Melbourne based – Victoria, AUS Peak provide the cleanest and greenest Nitrogen and Hydrogen gas from our on-site gas generators. Working with your supportive local team – you...

  • Field Service Technician

    3 weeks ago

    Melbourne, Australia Peak Scientific Instruments Ltd Full time

    Field Service Technician - Victoria, Port Melbourne - Melbourne Service Ref: 833 Date Posted: Monday 19 Jun 2023 LinkedInFacebookTwitter FIELD SERVICE TECHNICIAN – Port Melbourne based – Victoria, AUS Peak provide the cleanest and greenest Nitrogen and Hydrogen gas from our on-site gas generators. Working with your supportive local team –...

  • Field Service Technician

    4 weeks ago

    Melbourne, Australia Superior People Recruitment Full time

    Exciting chance to join a fast-growing and innovative medical technology company, Field Service Technician role includes the servicing of installations of pendant and digital distribution systems and other accessories to customers in the healthcare industry. The primary role is to service and support customers in Melbourne and surrounding areas of...