Service Technician

1 week ago

Sydney, New South Wales, Australia Diverseco Full time

Seeking an experienced Service Technician to join our Seven Hills team to install, test and verify equipment and measuring instruments used for trade.

About the company


Originally established in 1992 evolving from the industrial weighing sector, Diverseco has built on its capabilities and grown through mergers and acquisitions to become the leading solution provider for measurement and automation solutions across all relevant industries in Australia, New Zealand, Singapore, and Malaysia.

Our capabilities span from consultation, project design to project implementation across robotics automation solutions to industrial measurement solutions, training, preventative maintenance, 24/7 breakdown service, and remote support.


Diverseco is one of Australia's most exciting group of companies, which includes industry leading measurement, packaging, and robotics automation solutions providers AccuOnboard, AccuPak, AccuWeigh, Robot Technologies-Systems Australia, SCACO and Ultrahawke, with a combined history of over 150 years in Australia.


About the Role


Our Field Service Technicians are fully qualified with access to industry-specific, product-specific, and nationally accredited training and are expected to utilise Mechanical, Electrical or Electrotechnology trade-engineering knowledge whilst maintaining good customer relationships on a day-to-day basis.

They are adaptable and flexible, doing what needs to be done, at the times and locations required.

Service Technician Responsibilities

  • Carry out the installation of new equipment and assist other technicians or sales staff with installations as required
  • Be responsive in troubleshooting equipment and performing corrective maintenance in breakdown situations
  • Be prepared to travel to the locations of the work as determined by workload and customer location at the time of service
  • Carry out routine maintenance and repairs in accordance with guidelines and locally determined schedules
  • Ensure compliance with all facets of Trade Measurement Legislation and quality assurance standards
  • Ensure accurate and on the job timekeeping and records management on our company mobile devices
  • Assembly, testing, and packaging of goods for sale, hire or repair as required in the workshop
  • Attend and complete any onsite and offsite training requirements which have been identified
  • Proactively seek out opportunities ethically to increase your charge out customer hours and also be mindful of identifying new service/sales of products which can contribute to your earning more cash through our Technical Staff Lead Incentive Plan
  • Maintain a professional 'can do attitude', strong personal presentation and ensure that your work area and car is clean and tidy
  • Operate vehicle in a safely manner e.g. ensure that employee safety is regarded in the highest priority with zero major/lost time injuries
  • Ensure that all reports are completed comprehensively and accurately

You Must have:

  • Statement of Attainment in Trade Measurement Verification 6.1 to 6.3, issued by the National Measurement Institute (NMI) highly desirable.
  • Mechanical or Electrical or Electrotechnology trade certificate is desirable.
  • A current Australian driver's licence
  • A valid right to live and work in Australia.

What We Offer:

  • Competitive remuneration package, including a fully maintained company vehicle.
  • Training and Education: we provide free training and development to enable you to acquire Statement of Attainment in Trade Measurement Verification and on the job training.
  • Annual base wage increases through successful achievement of performance development processes.
  • Career: Career progression within a multinational business.
  • Culture: A professional safety culture which also actively embraces and promotes diversity and inclusion
  • Health: access to Employee Assistant Program and a partnership with wellbeing solutions provider, Wherefit, to enable employees to access discounts for gyms, activewear, healthy meals, health supplements and more
  • Financial: An Employee Referral Program offering an incentive of up to $2000 if you successfully refer someone for a vacant role.
  • Bonus birthday day off
We kindly request no unsolicited resumes or approaches from Recruitment Agencies. We will not be responsible for any fees related to unsolicited resumes.

Job Details:

  • Location:
  • Sydney
  • Work Type:
  • FullTime
  • Post Date:
  • Close Date:
  • Reference:
  • 237

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