ERP Support Officer
1 week ago
The HB Group is working with a large, local Government organisation in Toowoomba that services a regional population of 167,657 and employs a team of more than 1800 staff.
We are currently seeking aReporting to the Principal Application Services, however working under limited direction, the
Support Officer ERP will be responsible for the following:
- The development, promotion, and configuration of ERP to ensure that customers needs are met
- The provision of high level customer service and technical expertise in the delivery and second level support of ERP
- Researching and initiating opportunities for improvement in ERP and service delivery to customers
- Assisting in the integration of ERP with other organisational systems
- Liaise with, coordinate support activities, and assess and review the standards of work of consultants and contractors engaged in the technical support of internal systems
- Tertiary qualifications in Information Technology, Business Systems or a related field with relevant experience in supporting an ERP system;
or a combination of extensive experience and competence in supporting an ERP system - The ability to develop and coordinate project plans and timelines for the efficient and effective development of small development plans
- Possession of a Project Management certification or Diploma is highly desirable
- Possession of Information Technology Infrastructure Library (ITIL) or willingness to obtain within 12 months of commencement
Job Application Package for this outstanding opportunity, please telephone the HB Group on Tel:
Applications and required
Key Selection Criteria strictly close at
**9.00 am on Wednesday 24 May 2023.
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