Customer Care Centre Officer

2 weeks ago


Adelaide, South Australia HOBAN Recruitment Full time

Position Description:

Join us in testing the waters with our new government Temporary Staff Panel - TS9991 We're seeking 3x dynamic individuals to take on the roles of Customer Care Centre Officer as temporary staff members engaged under the terms and conditions of the Panel TS9991.


Key Details:

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Start Date: 19 Feb 2024
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Duration: 3 to 6 months
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Location: Adelaide (Victoria Square)
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Working Hours: Full-time, either 8:30 am to 4:30 pm OR 9:00 am to 5:00 pm, onsite
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Salary: SAW2 $36.36 per hour

Responsibilities:

  • Support the call centre team with admin tasks between calls, including processing returned accounts and managing the notifications queue.
  • Perform data entry, address searches, manage payment arrangements, and handle payment inquiries through outbound calling.

Qualifications:

To succeed in this role, you need:

  • Experience in administrative roles, data processing, or customer-focused environments (e.g., call centers, hospitality, etc.).
  • Strong customer service focus with effective verbal and written communication skills.
  • Ability to work well in a team environment and positively contribute to the team.
  • Maintain highquality work under pressure with accurate data entry skills.
  • Two reference checks from direct MANAGERS/SUPERVISORS.
  • Preemployment declaration form.
  • Police check.


Join us in this exciting opportunity to contribute to our Customer Care Centre team and be a part of our innovative government Temporary Staff Panel APPLY NOW to showcase your skills and make a meaningful impact.



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