Customer Sales and Service Representative

1 week ago


Surry Hills, New South Wales, Australia ASTIA Full time

Who is ASTIA?
ASTIA is a well-established contact centre located within walking distance from Central Station in Surry Hills.

We provide value-added solutions to our clients and strive to deliver the highest level of customer engagement and brand loyalty.

ASTIA has recently experienced some business growth and is looking for Telesales
superstars to join our one of our financial services clients.

  • Handling inbound enquiries for existing customers
  • Making outbound calls to customers that have requested information/quotes.
  • Maintaining a high standard of communication and customer engagement to ensure an outstanding experience for everyone who engages with the client.
  • Adhering to all legislative and quality assurance components

Who we want?

  • Background in a phonebased environment preferred but not necessary.
  • Ideally, experience in financial services.
  • Excellent communication skills. An ability to build and maintain rapport
  • Background in a sales preferred but not necessary, if you are eager to learn
  • Be passionate about customer service and giving the customer a firstclass customer experience on every call
  • Positive attitude and willingness to learn

What's in it for you

  • Salary + super + commission
  • Industry related training for permanent residents
  • Convenient location, close to public transport (Central Station)
  • Exciting and rewarding team culture
  • Quarterly recognition awards
  • Young and vibrant workplace
  • Rewarding Employee Incentive Program
  • Optional social gatherings and regular activities/functions
  • Growing company with progression opportunities

All applicants must be over 18 and have full working rights in Australia - Working Holiday Visa's Welcome

Salary:
From $55,000.00 per year

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission

Ability to commute/relocate:

  • Surry Hills, NSW 2010: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

  • Australia (required)
Expected Start Date: 08/02/2023

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