Digital Product Owner

1 week ago

Perth, Western Australia Alinta Energy Full time

Product Management & Development (Information & Communication Technology)

  • Drive digital awareness and sales by enhancing the digital customer experience
  • Experience as a Product Manager/Owner in agile digital platforms is essential
  • Attractive hybrid work model | Energy Discounts | Career Growth Opportunities

You'll find it at Alinta Energy.

We're making energy better for our more than 1.1 million customers – and we're making work life better for our 1,000+ people too

We believe in better
At Alinta Energy, we're a friendly bunch working to be the best energy company. Our culture is collaborative, and our passion drives positive change for people and the planet.

Over the past decade, we've evolved from a Western Australian residential gas retailer to one of Australia's largest energy retailers, generators, investors, and developers with infrastructure across Australia and New Zealand.

Australia's energy system is undergoing the biggest transformation in its history and we're right there with it.

Help us make energy better

About the role:

As the Digital Product Owner – Website, you will play a pivotal role in overseeing our website strategy. You will manage the website development backlog, organise, and prioritise website content management, and optimise the digital sales funnel to enhance the customer journey from prospect research to product selection and checkout.

In this role, you'll be:

  • owning the Alinta Energy public website (AEM) backlog and manage the BAU CRO backlog
  • leading the end-to-end development processes to represent the business and customer and remove obstacles and blockers to deliver value
  • collaborating with cross functional teams including legal, marketing and product
  • leading the prioritisation and refinement of website and sales funnel initiatives, ensuring they align with business goals and objectives
  • managing the customer-facing website to effectively convey Alinta's brand values and proposition, increasing awareness among both potential and existing customers

Ideally, you'll bring to the role:

  • proven experience in digital content platforms (AEM) as a Product Manager or Product Owner in an agile digital environment
  • strong influencing, storytelling, verbal, and written communication skills with the ability to align technical and non-technical stakeholders to deliver against target outcomes
  • natural resilience and confidence to work in a fast placed and complex environment
  • proven experience in collaborating with a cross-functional team to successfully drive strategic and tactical digital-first customer experiences
  • retail experience, particularly digital-first business would be highly advantageous

Amazing new role for a motivated individual who is passionate about transforming customer engagement through digital innovation.

Enjoy better benefits - check our website for the full list

One of the best things about Alinta Energy is we discover better together. If you like the sound of that, and you're a match for the role, we'd love to talk to you.

Alinta Energy. That's better.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.

We look forward to hearing from you.

Click 'Apply' to submit your application.
Closing date: 10 June 2024
LinkedIn#LI-KT1

Alinta Energy is a leading Australian utility with an owned and contracted generation portfolio of 3,000MW, over 1 million combined electricity and gas retail customers, and around 1,000 employees across Australia and New Zealand.

We've been supplying energy in Australia for over 20 years. Today we're a vertically integrated energy company, providing generation, retail and wholesale supply of gas and electricity across Australia. We also offer local customer service through our support hubs in Perth, Western Australia and Morwell in Victoria.

Alinta Energy is a leading Australian utility with an owned and contracted generation portfolio of 3,000MW, over 1 million combined electricity and gas retail customers, and around 1,000 employees across Australia and New Zealand.

We've been supplying energy in Australia for over 20 years. Today we're a vertically integrated energy company, providing generation, retail and wholesale supply of gas and electricity across Australia. We also offer local customer service through our support hubs in Perth, Western Australia and Morwell in Victoria.

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